Pet boarder MLE (minimum lovable extension to PMS)

[aupyay]

Context

Pet boarding depends on trust. Owners want to know their pets are safe; boarders want reliable clients. Existing boarding apps handle booking but lack strong identity verification, trust badges, and transparent records. Yosemite Crew can add a boarder module with secure booking, updates, and verification features.

Guiding questions for community discussion

• Should boarder identity verification (ID + selfie) be mandatory or optional?
• Should owners also have the option to verify (two-way trust)?
• What updates are most valuable during a boarding stay (photos, location check-ins, chat)?
• Should reviews be public for all boarders, or private to verified clients only?
• Should boarding payments be processed inside Yosemite Crew (Stripe/PayPal), or external?

Detailed overview

• Booking & Calendar: Availability scheduling, recurring stays, instant booking.
• Identity Verification: Boarders verify with ID + selfie → Trust Badge.
• Secure Messaging: Private chat until booking confirmed.
• In-Stay Updates: Boarders send photos/videos; auto check-in/out timestamps.
• Payments: Owners prepay; boarder payout after stay completion.
• Ratings & Reviews: Verified clients leave feedback.
• Escalation Support: Owner can flag issues; record kept in boarder profile.

User benefits

• Owners: Peace of mind via verified boarders and live updates.
• Boarders: More bookings by showcasing credibility.
• Platform: Builds a boarding marketplace based on trust and transparency.

Potential meta-level deliverables

• Booking calendar + chat + boarder verification.
• Payments + in-stay updates (photos, timestamps).
• Reviews + escalation system + boarder analytics dashboard.

[aupyay]

For ID verification: https://withpersona.com/startups