Tracks tab not populated using Plex provider

[dumoulinc]

When I use my Plex server as a provider, my tracks don't appear in the "Tracks" tab. Only the "Albums" and "Artists" tabs get populated. I can get around it by marking => unmarking as favourite to get them to show there. Any idea what's going wrong there?

[OzGav]

Are you running the beta? If so, what have you got set in the sync/import options?

[dumoulinc]

No, I'm running the 2.6.2 stable release. I'm not sure what you mean by the sync/import options. In the core settings for the music controller, I played around a bit with sync intervals and trying to reset the library database but so far nothing worked. I have it set at a 5 min interval and add item to library as soon as it's played.
Thanks a lot for trying to help me out !

[OzGav]

I would set the Plex provider and music controller to debug. Restart MA (to get a clean start of the log) and then reset the library database. Wait for the log to indicate all the sync tasks have completed and then attach the log here by downloading it from MA Settings >> CORE

[dumoulinc]

Oh yeah looks like there is an issue with the Plex provider:
d5369777_music_assistant_2025-11-13T02-04-18.919Z.log

2025-11-12 20:52:44.641 WARNING (MainThread) [music_assistant.music] Sync task for Plex Media Server Library completed with errors
Traceback (most recent call last):
File "/app/venv/lib/python3.13/site-packages/music_assistant/controllers/music.py", line 1249, in run_sync
await provider.sync_library(media_type)
File "/app/venv/lib/python3.13/site-packages/music_assistant/models/music_provider.py", line 715, in sync_library
async for prov_item in self._get_library_gen(media_type):
...<85 lines>...
)
File "/app/venv/lib/python3.13/site-packages/music_assistant/providers/plex/init.py", line 835, in get_library_tracks
await self._run_async(
^^^^^^^^^^^^^^^^^^^^^^
...<4 lines>...
),
^
File "/app/venv/lib/python3.13/site-packages/music_assistant/providers/plex/init.py", line 421, in _run_async
return await asyncio.to_thread(call, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/asyncio/threads.py", line 25, in to_thread
return await loop.run_in_executor(None, func_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run
result = self.fn(*self.args, **self.kwargs)
File "/app/venv/lib/python3.13/site-packages/plexapi/library.py", line 1985, in searchTracks
return self.search(libtype='track', **kwargs)
~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/venv/lib/python3.13/site-packages/plexapi/library.py", line 1546, in search
key, kwargs = self._buildSearchKey(
~~~~~~~~~~~~~~~~~~~~^
title=title, sort=sort, libtype=libtype, limit=limit, filters=filters, returnKwargs=True, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/venv/lib/python3.13/site-packages/plexapi/library.py", line 1260, in _buildSearchKey
filter_args.append(self._validateFilterField(field, values, libtype))
~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/venv/lib/python3.13/site-packages/plexapi/library.py", line 1082, in _validateFilterField
raise NotFound(f'Unknown filter field "{field}" for libtype "{libtype}". '
f'Available filter fields: {availableFields}') from None
plexapi.exceptions.NotFound: Unknown filter field "offset" for libtype "track". Available filter fields: ['track.mood', 'track.genre', 'track.title', 'track.viewCount', 'track.lastViewedAt', 'track.skipCount', 'track.lastSkippedAt', 'track.userRating', 'track.lastRatedAt', 'track.addedAt', 'track.mediaSize', 'track.mediaBitrate', 'track.trash', 'track.location', 'track.source', 'track.guid', 'track.id', 'track.index', 'track.lastRatedAt', 'track.updatedAt', 'group', 'having', 'track.duration', 'track.viewOffset', 'track.label', 'track.ratingCount']

[OzGav]

@anatosun