The neurodesk‘s modules of software cannot be used or run very slowly

[Klaas26]

Hello ,developers! I am highly interested in Neurodesk and have successfully installed it. Nevertheless, I have noticed that when launching software within it, such as FSL, in accordance with your tutorial, subsequent data processing cannot be carried out. After executing the command, there is no response for an extended period, and it seems to be unresponsive, much like a system freeze. What could be the cause of this issue? As depicted in the figure below.


Looking forward to your reply！Thank you！

[stebo85]

Dear @Klaas26 - this looks like a slow internet connection on your side or a firewall blocking things. Can you run the following commands to get more information for us?:

sudo cvmfs_config chksetup

ls /cvmfs/neurodesk.ardc.edu.au

sudo cvmfs_talk -i neurodesk.ardc.edu.au host info

cvmfs_config stat -v neurodesk.ardc.edu.au

[Klaas26]

Got it！I run the commands you provided and got these information in the printscreen！

[stebo85]

Ok, you have very low transfer speeds. Are you in Sydney, Melbourne or Adelaide by any chance?
Run this, and try if things are faster:

sudo cvmfs_talk -i neurodesk.ardc.edu.au host probe

Check by running and reporting:

sudo cvmfs_talk -i neurodesk.ardc.edu.au host info

cvmfs_config stat -v neurodesk.ardc.edu.au

[uxhao-o]

@stebo85 Hi，Thank you for your Neurodesk. I am using Neurodesk in China. I now meet the same issue and the speed is 86k/s. Could you tell me how to solve it? Thanks.

[stebo85]

it's most likely a firewall slowing down the traffic. With China there is an obvious firewall that would be doing that and there is nothing we can do. If you have access to a virtual machine we could setup a mirror within china. You can also try a VPN or switch to the download mode in the neurodeskapp.

[uxhao-o]

@stebo85 OK. Thank you for your response.