CAUGHT on Preparing your workspace. Won't let be login? Help.

[LStromann]

=Getting a persistant Preparing your workspace when trying to login, never proceeds. Help?

This discussion was automatically pulled from Discord.

[LStromann]

We had huge surge in demand for the service over the weekend and our Azure resource allocation reached a limit
We limited the amount of new users and are trying to handle CPU usage of the service to enable the usage of everyone else

[LStromann]

Thanks <@552897454107000832> - getting hit with this one now and I cannot proceed to payment (I wanted the $200 cloud option) - I'm sure you and the team are across it. Polako my friend

[LStromann]

Hey <@1424860998086430751>, just talked to our platform engineers. Due to the higher than expected demand we have to increase our CPU quota - Azure Support is a bit unresponsive unfortunately.
We can most likely fully re-enable multi-tenancy, and therefore the $200 cloud option, overmorrow. I will let you know as soon as we are 100% back. Sorry for the troubles....

[LStromann]

Hey <@1417070293716959298> thank you mate, I will await your advice

[LStromann]

Thank you <@1417070293716959298> <@552897454107000832> <@163739259583332353> - I am in now and I have subscribed to the cognee cloud.