No logs to show on UI

[silex27]

What happened?

Hello
Installed the Velero-UI. Tested every bit of it and was able to anything, but one thing, stream node agent or velero admin pod logs.

I tested with multiple velero versions, but seems the same for all.

I set debug log level at :
configuration.logLevel: "debug"

Velero UI version

0.9.3

Velero version

1.15.2

Deployment mode

helm chart, kubernetes

Relevant log output

{"context":"K8sCustomObjectService","level":"debug","message":"Fetching resources in \"backups\" (offset: 0, limit: 20, search: undefined, sortBy: name, sortDirection: asc)...","ms":"+1s","timestamp":"2025-08-15 07:42:47"}
{"context":"K8sCustomObjectService","level":"debug","message":"Watching resources in \"backups\" (revision: 1165213956)...","ms":"+90ms","timestamp":"2025-08-15 07:42:47"}
{"context":"K8sCustomObjectService","level":"debug","message":"Watching velero-outscale-test-scheduled-backup-20250718101532 in \"backups\" (revision: undefined)...","ms":"+4s","timestamp":"2025-08-15 07:42:51"}
{"context":"BackupService","level":"debug","message":"Getting logs for velero-outscale-test-scheduled-backup-20250718101532...","ms":"+12ms","timestamp":"2025-08-15 07:42:51"}
{"context":"K8sCustomObjectService","level":"debug","message":"Creating resource in \"downloadrequests\": [object Object]","ms":"+0ms","timestamp":"2025-08-15 07:42:51"}
{"context":"K8sCustomObjectService","level":"debug","message":"watch:backupsvelero-outscale-test-scheduled-backup-20250718101532:ADDED","ms":"+2ms","timestamp":"2025-08-15 07:42:51"}
{"context":"K8sCustomObjectService","level":"debug","message":"Fetching resource velero-outscale-test-scheduled-backup-20250718101532 in \"backups\"...","ms":"+2ms","timestamp":"2025-08-15 07:42:51"}
{"context":"K8sCustomObjectService","level":"debug","message":"Creating resource velero-outscale-test-scheduled-backup-20250718101532-3b0fd356-58e9-45c0-9d1b-787664af2475 in \"downloadrequests\"... SUCCESS","ms":"+11ms","timestamp":"2025-08-15 07:42:51"}
{"context":"K8sCustomObjectService","level":"debug","message":"Fetching resources in \"podvolumebackups\" (offset: 0, limit: 20, search: velero-outscale-test-scheduled-backup-20250718101532, sortBy: name, sortDirection: asc)...","ms":"+107ms","timestamp":"2025-08-15 07:42:51"}
{"context":"K8sCustomObjectService","level":"debug","message":"Watching resources in \"podvolumebackups\" (revision: 1165214000)...","ms":"+636ms","timestamp":"2025-08-15 07:42:52"}

Additional context

What I do on the UI is, I visit backups and go for one partially failed backup. As shown in the log. I have every information but logs. 
It says that it is Fetching the logs, then No logs to show. It is not reflected at any way in the log (is it a success, failure or any info).

Ofcourse, I have logs both in node agent pods and velero pod. and when doing log desribe from cli too, like velero backup logs <backupname>

[jdetroyes]

Hello @silex27

• Is it common to any "PartiallyFailed" backup ?
• if from the CLI you try to download the log, do you have any result (maybe the logs are empty)

Thanks you !

[silex27]

Hello @jdetroyes
Yes, from CLI, everything works well.
I have only 1/30 partially failed backup, the logs are correct when checking with CLI.
Just to be clear, I dont see the logs in the UI even for the Completed ones.

I only see the logs on the UI of the Velero UI pod. For the rest of the resources (backup logs, velero pod logs, node agent logs - i dont see anything).

The k8s roles / permissions shoud be fine, I checked and seems like everything was created.

[silex27]

Additional interesting part is:
When I go into my wsl terminal and launch the velero backup logs velero-outscale-test-scheduled-backup-20250813101602 command, I get the log in the UI - Download Requests submenu. And im able to read it.

But when i go to the : Backups, find this exact same one, No logs to show.

[lachnerd]

still or again also no logs for me, seems like a bigger problem ?

so i guess #65 wasn't really fixed?