Minimum zoom level imposed on static image base layer

[jim1001]

I'm using a static image base layer. I would like to zoom right out on the image to show its full extents when first loaded. However when setting up the image using the Styles tab of the Neatline editor I seem to hit a limit beyond which I can't zoom out any further. This limit means I can show the full width of the image but not its full height. I deliberately started with all fields blank on the Styles tab so there would be no limits unknowingly set. Any suggestions please? Thank you.

[rondauva]

Hi jim1001,

Any chance you could email me your static image so that I can try some things on our sandbox here? rag9b @ virginia.edu
What versions of Omeka and Neatline do you have installed?

Thank you!

[rondauva]

Notes: Have tested this image on workshop.neatline.org and confirm that it's not possible to zoom out to see the full image. I need to consult with @jeremyboggs to better understand the default zoom levels for static images and how to adjust them.

[jcmundy]

I think I am also having this issue.