"Export data" does nothing at all

[jlengrand]

Hey there,

I'm running the latest community edition (V3.0.1) and trying to export the entirety of my data. I am going to my site settings and press the "export data" and I don't know how to describe it better than "nothing happens".
No error in the console, I tried multiple browsers but no luck either. I've looked at my server load, and I see no spike when clicking so I assume nothing happens.
Also looked in various palces on the server itself, and I see no zip created anywhere.

Any idea what I should look into?

I checked the plausible logs, but see nothing out of the ordinary?

x@system01:/opt/plausible# docker compose logs plausible
plausible-plausible-1  | Loading plausible..
plausible-plausible-1  | Starting dependencies..
plausible-plausible-1  | Starting repos..
plausible-plausible-1  | Plausible.Repo database already exists
plausible-plausible-1  | Plausible.IngestRepo database already exists
plausible-plausible-1  | Creation of Db successful!
plausible-plausible-1  | Loading plausible..
plausible-plausible-1  | Starting dependencies..
plausible-plausible-1  | Starting repos..

[jlengrand]

For information, tried to go from scratch again on a local install instead and used this guide to export my data : https://camillovisini.com/coding/migrating-plausible-analytics

On the local instance, the button works without issues and I could export my data without issues.

[cnkk]

Hi! What kind of reverse proxy are you using? What does the browser console say?
Regarding reverse proxy, check https://github.com/plausible/community-edition/wiki/Reverse-Proxy