Pop!_OS 24.04 locks up often on System76 Bonw13

[gaptastic]

I upgraded yesterday from 22.04 LTS without any issues. I'm having the same issue on System 76 Bonobo WS bonw13 with GPU: NVIDIA GeForce GTX 1080 Mobile (using NVIDIA Driver version: 580.82.09 NVML Ver.: 13.580.82.09) attached to an external monitor, so dual monitor setup. Additional information: I have my keyboard and mouse connected to my monitor via USB and my monitor connected to my laptop via USB and HDMI.

It locked up 4 times where I had to hard reboot by pressing power button (not something I like to do).

Before writing this message it kinda locked up after modifying the resolution/scale/additional scale options so my my main monitor (Dell S3220DGF) was similar to the laptop monitor. I say kinda cause, i could use my mouse and keyboard but any time I tried to click on a menu (or window), the focus would be lost, not allowing me to select a menu option or even type into the terminal window. Instead of hard boot, I disconnected the hdmi and my keyboard usb and re-attached, this only made my mouse work, but at least I was able to reboot afterwards.

Typically when I have had a lock up issue (pop os 22.04 using x11), I would activate a virtual terminal (via ctrl+alt+F2, F3 or F4), and then go back to my original login via ctrl+alt+F1. BUT of course my keyboard wasn't working and mouse cursor moves but can't click anything.

I'm attaching a screen shot of Important log messages (Screenshot_2025-12-13_13-30-15.png). When taking the screenshot, I thought computer locked up but it took over seconds to save the file.

I hope this information is help in resolving this issue, cause it's making my laptop (which is my main driver) unusable.
Image

Is there a workaround when my system locks up, so I don't have to manual hard boot?

[leviport]

i could use my mouse and keyboard but any time I tried to click on a menu (or window), the focus would be lost, not allowing me to select a menu option or even type into the terminal window.

This sounds a lot like pop-os/cosmic-applibrary#296, which should be fixed as of yesterday afternoon. Can you share the output of apt policy cosmic-app-library? If the version ends in d065468 instead of bc7175b, then the bug might clear up after installing updates and rebooting.

[gaptastic]

apt policy cosmic-app-library
cosmic-app-library:
  Installed: 0.1.0~1765900260~24.04~bc7175b
  Candidate: 0.1.0~1765900260~24.04~bc7175b
  Version table:
 *** 0.1.0~1765900260~24.04~bc7175b 1001
       1001 http://apt.pop-os.org/release noble/main amd64 Packages
        100 /var/lib/dpkg/status

[gaptastic]

I just checked updates and only found one for code. I'll monitor.

[gaptastic]

Forgot to include that I originally posted to this thread: #3660

[iexavl]

This sounds a lot like pop-os/cosmic-applibrary#296, which should be fixed as of yesterday afternoon. Can you share the output of apt policy cosmic-app-library? If the version ends in d065468 instead of bc7175b, then the bug might clear up after installing updates and rebooting.

I don't think this is pop-os/cosmic-applibrary#296. He said he can't switch to a virtual terminal via ctrl+alt+Fx, which isn't caused by that issue. This is probably a compositor bug.

[leviport]

Perhaps. Best way to find out is to see if the fix makes the troubles go away.

[gaptastic]

The following has happened, multiple time now ...
Using tiled windows I have the following issue intermittently (a couple times a day). I have LibreWolf, Edge browser, proton mail desktop app, Virtualbox running Windows 11. When I tried to move my proton mail app from one monitor to laptop monitor stacked with virtualbox, all windows close abruptly and screens turn black, then desktop reappears. I assume a fatal error occurs and halts all open windows. I am assuming this cause when I open virtualbox there's a message stating my vm was aborted. I am including a screenshot of import logs again. Another weird thing, screenshots take 10 seconds to process. Every time I take a screenshot I think my system is locking up.

[leviport]

That sounds like it could be pop-os/cosmic-workspaces-epoch#253