Patient Upload not working

[skharche]

When I try to upload QRDA I zip file it throws following error. Not sure what is wrong...
Can someone guide for this?

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[jpaulino04]

@skharche if this is not a production server, and you can afford loosing data, I would flush the Mongo db data and start steps from 7 to 10 again from the installation page . Then you can restart apache and the pophealth script again.

Installation page:
https://github.com/OSEHRA/popHealth/wiki/Installation-v5.1

To flush the mongo data, you need cli access to the server, login to mongo, and drop the following collections as you need:
#Note: This is what I have done, but you can choose what to drop or not in your case.
db.system.indexes.remove({})
db.measures.remove({})
db.providers.remove({})
db.logs.remove({})
db.patient_cache.remove({})
db.query_cache.remove({})
db.users.remove({})
db.teams.remove({})
db.bundles.remove({})

After dropping those collections, remember to do steps 7-10 again, and then restart:
service apache2 restart
sudo systemctl restart pophealth_delayed_worker

The above has solved many of those errors for me, its like starting fresh.....assuming that other parts of the installation were done correctly.