`windows_cpu_processor_utility_total` is always 0

[rageshkrishna]

Current Behavior

All of the windows_cpu_processor_utility_total and windows_cpu_processor_rtc_total counters are always 0, whereas windows_cpu_processor_privileged_utility_total shows values. I see no errors logged about missing performance counters.

Expected Behavior

It should report some non-zero values, shouldn't it?

Steps To Reproduce

1. Run `windows_exporter` with `cpu` collector enabled:
    
    & 'C:\Program Files\windows_exporter\windows_exporter.exe' --collectors.enabled "cpu"
    
1. Read metrics:
    
    curl http://localhost:9182/metrics

Environment

• windows_exporter Version: version=0.30.2 branch=HEAD revision=a20e1854d1b6753ef3cdf88d251015eb9116b3d0 goversion=go1.23.5 builddate=20250202-22:24:39 maxprocs=32
• Windows Server Version: Windows 11 24H2 (26100.2894)

windows_exporter logs

> & 'C:\Program Files\windows_exporter\windows_exporter.exe' --collectors.enabled "cpu" --web.listen-address 100.64.116.64:9183
time=2025-02-12T06:48:53.096Z level=INFO source=main.go:306 msg="Running as EUPHORBIA\\******"
time=2025-02-12T06:48:53.096Z level=INFO source=main.go:223 msg="Enabled collectors: cpu"
time=2025-02-12T06:48:53.097Z level=INFO source=main.go:241 msg="starting windows_exporter in 155.2545ms" version=0.30.2 branch=HEAD revision=a20e1854d1b6753ef3cdf88d251015eb9116b3d0 goversion=go1.23.5 builddate=20250202-22:24:39 maxprocs=32
time=2025-02-12T06:48:53.097Z level=INFO source=tls_config.go:347 msg="Listening on" address=100.64.116.64:9183
time=2025-02-12T06:48:53.097Z level=INFO source=tls_config.go:350 msg="TLS is disabled." http2=false address=100.64.116.64:9183

Anything else?

No response

[jkroepke]

They are 0 only at initial scrape. could you validate that or are they always zero?

[rageshkrishna]

They never seem to go above zero for me for any of my cores. Here's a screenshot:

(ignore the gaps in the data; that's just my machine going to sleep)

[Sixty502]

I see the same behavior with windows_cpu_processor_utility_total on 0.30.2 and 0.30.4. Other metrics with just zeros (could be normal) are: windows_cpu_parking_status and windows_cpu_processor_performance_total

ps. It looks like parking status is the same on older exporters. performance_total is non-zero on 0.27.2

[yangskyboxlabs]

Can confirm for 0.30.4 across my entire build fleet:

windows_os_info{build_number="22631", instance="SB-PC-IPBUILD3:9182", job="build-agents", major_version="10", minor_version="0", product="Windows 10 Pro", revision="4890", version="10.0.22631"}
1
windows_os_info{build_number="22631", instance="SB-PC-IPBUILD7:9182", job="build-agents", major_version="10", minor_version="0", product="Windows 10 Pro", revision="4890", version="10.0.22631"}
1
windows_os_info{build_number="22631", instance="SB-PC-IPBUILD8:9182", job="build-agents", major_version="10", minor_version="0", product="Windows 10 Pro", revision="4890", version="10.0.22631"}
1
windows_os_info{build_number="19045", instance="SB-PC-IPBUILD5:9182", job="build-agents", major_version="10", minor_version="0", product="Windows 10 Pro", revision="5487", version="10.0.19045"}
1
windows_os_info{build_number="22631", instance="SB-PC-IPBUILD06:9182", job="build-agents", major_version="10", minor_version="0", product="Windows 10 Pro", revision="4890", version="10.0.22631"}
1
windows_os_info{build_number="26100", instance="SB-PC-IPBUILD4:9182", job="build-agents", major_version="10", minor_version="0", product="Windows 10 Pro", revision="3194", version="10.0.26100"}
1
windows_os_info{build_number="19045", instance="SB-PC-INCRED2:9182", job="build-agents", major_version="10", minor_version="0", product="Windows 10 Pro", revision="5487", version="10.0.19045"}

[ggrignon]

Hi everybody,

I have the same problem with this metric on windows 10, any news?

Thanks