blog: address PR review feedback

- Clarify "How we can help" is aimed at Prometheus maintainers
- Add section for end users to participate in research studies
- Add section for new contributors wanting to join the WG
- Move contact details into "Where to find us" section
- Add calendar link to meeting entry (nwanduka suggestion)

Made-with: Cursor

Author: amy-super

blog/posts/2026-03-04-introducing-ux-research-working-group.md

@@ -7,7 +7,7 @@ author_name: Amy Super
 
 Prometheus has always prioritized solving complex technical challenges to deliver a reliable, performant open-source monitoring system. Over time, however, users have expressed a variety of experience-related pain points. Those pain points range from onboarding and configuration to documentation, mental models, and interoperability across the ecosystem.
 
-At PromCon 2025, a user research study was presented that highlighted several of these issues. Although the central area of investigation involved Prometheus and OpenTelemetry workflows, the broader takeaway was clear: Prometheus would benefit from a dedicated, ongoing effort to understand user needs and improve the overall user experience.
+At PromCon 2025, [a user research study was presented](https://youtu.be/p4YioGATN-s?si=g_rIi1iiODfQqxgE) that highlighted several of these issues. Although the central area of investigation involved Prometheus and OpenTelemetry workflows, the broader takeaway was clear: Prometheus would benefit from a dedicated, ongoing effort to understand user needs and improve the overall user experience.
 
 Recognizing this, the Prometheus team established a Working Group focused on improving user experience through design and user research. This group is meant to support all areas of Prometheus by bringing structured research, user insights, and usability perspectives into the community's development and decision-making processes.