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Modify what is included in RT ticket for new project requests #2249

@dd7-Princeton

Description

@dd7-Princeton

After working with the new TigerData project request form, it would be nice if all fields of the request form were included in the email that comes to RT. That way those who don't have access to the administrative side of the user web portal an still able view requests coming in. Specifics of what I'd like to see are below:

  1. Include all request form fields, including the connection options, in email to RT
  2. State the exact quota being requested, if if something custom is selected
  3. Limit text that isn't needed (i.e. department codes and uid (see below))

title: Digital Library Staging
description: Digital library content that is being prepared for ingest
state: submitted
data_sponsor: kc16
data_manager: kleaman
departments: [{"code"=>"41026", "name"=>"LIB-Technology and Support"}]
data_user: [{"uid"=>"tpend", "name"=>"Trey Pendragon (tpend)", "read_only"=>false}, {"uid"=>"aheadley", "name"=>"Anna Headley (aheadley)", "read_only"=>false}, {"uid"=>"shaune", "name"=>"Shaun Ellis (shaune)", "read_only"=>false}, {"uid"=>"eliotj", "name"=>"Eliot Jordan (eliotj)", "read_only"=>false}, {"uid"=>"cwulfman", "name"=>"Wulfman (cwulfman)", "read_only"=>false}, {"uid"=>"rmunoz", "name"=>"Roel Muñoz (rmunoz)", "read_only"=>false}, {"uid"=>"sw3400", "name"=>"Sean Wassoodew (sw3400)", "read_only"=>false}]
storage_capacity: custom

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