1+ title : " [Questions] "
2+ body :
3+ - type : markdown
4+ attributes :
5+ value : |
6+ ## Before We Start
7+
8+ Please provide reasonably detailed responses to the question below to help others help you.
9+
10+ If you omit relevant information, those trying to reproduce what you are about to report will have to guess.
11+ Guessing is a very time consuming, and therefore expensive, approach to troubleshooting distributed messaging infrastructure.
12+ type : checkboxes
13+ attributes :
14+ label : Community Support Policy
15+ description :
16+ options :
17+ - label : I have read [RabbitMQ's Community Support Policy](https://github.com/rabbitmq/rabbitmq-server/blob/main/COMMUNITY_SUPPORT.md)
18+ required : true
19+ - label : I run RabbitMQ 4.x, the only series currently covered by [community support](https://www.rabbitmq.com/release-information)
20+ required : true
21+ - label : I promise to provide all relevant information (versions, logs from all nodes, rabbitmq-diagnostics output, detailed reproduction steps)
22+ required : true
23+ - type : markdown
24+ attributes :
25+ value : |
26+ ## Relevant Details
27+ type : dropdown
28+ id : rabbitmq_version
29+ attributes :
30+ label : RabbitMQ version used
31+ options :
32+ - 4.0.4
33+ - 4.0.3
34+ validations :
35+ required : true
36+ - type : dropdown
37+ id : erlang_version
38+ attributes :
39+ label : Erlang version used
40+ options :
41+ - 26.2.x
42+ - 26.1.x
43+ - 26.0.x
44+ validations :
45+ required : true
46+ - type : input
47+ id : os
48+ attributes :
49+ label : Operating system (distribution) used
50+ description : What OS or distribution do you run RabbitMQ on?
51+ validations :
52+ required : true
53+ - type : dropdown
54+ id : deployment_type
55+ attributes :
56+ label : How is RabbitMQ deployed?
57+ options :
58+ - Community Docker image
59+ - Debian package
60+ - RPM package
61+ - Generic binary package
62+ - Kubernetes Operator(s) from Team RabbitMQ
63+ - Bitnami Helm chart
64+ - Chocolatey package
65+ - Windows installer
66+ - Windows binary package
67+ - RabbitMQ-as-a-Service from a public cloud provider
68+ - Other
69+ validations :
70+ required : true
71+ - type : textarea
72+ id : diagnostics_status
73+ attributes :
74+ label : rabbitmq-diagnostics status output
75+ value : |
76+ See https://www.rabbitmq.com/docs/cli to learn how to use rabbitmq-diagnostics
77+ <details>
78+
79+ ```
80+ # PASTE OUTPUT HERE, BETWEEN BACKTICKS
81+ ```
82+ </details>
83+ validations :
84+ required : true
85+ - type : textarea
86+ id : rabbitmq_logs
87+ attributes :
88+ label : Logs from node 1 (with sensitive values edited out)
89+ description : Relevant RabbitMQ logs with sensitive values edited out
90+ value : |
91+ See https://www.rabbitmq.com/docs/logging to learn how to collect logs
92+ <details>
93+
94+ ```
95+ # PASTE LOG HERE, BETWEEN BACKTICKS
96+ ```
97+ </details>
98+ validations :
99+ required : true
100+ - type : textarea
101+ id : logs_node_2
102+ attributes :
103+ label : Logs from node 2 (if applicable, with sensitive values edited out)
104+ description : Relevant RabbitMQ logs with sensitive values edited out
105+ value : |
106+ See https://www.rabbitmq.com/docs/logging to learn how to collect logs
107+ <details>
108+
109+ ```
110+ # PASTE LOG HERE, BETWEEN BACKTICKS
111+ ```
112+ </details>
113+ validations :
114+ required : false
115+ - type : textarea
116+ id : logs_node_3
117+ attributes :
118+ label : Logs from node 3 (if applicable, with sensitive values edited out)
119+ description : Relevant RabbitMQ logs with sensitive values edited out
120+ value : |
121+ See https://www.rabbitmq.com/docs/logging to learn how to collect logs
122+ <details>
123+
124+ ```
125+ # PASTE LOG HERE, BETWEEN BACKTICKS
126+ ```
127+ </details>
128+ validations :
129+ required : false
130+ - type : textarea
131+ id : rabbitmq_conf
132+ attributes :
133+ label : rabbitmq.conf
134+ description : rabbitmq.conf contents
135+ value : |
136+ See https://www.rabbitmq.com/docs/configure#config-location to learn how to find rabbitmq.conf file location
137+ <details>
138+
139+ ```
140+ # PASTE rabbitmq.conf HERE, BETWEEN BACKTICKS
141+ ```
142+ </details>
143+ validations :
144+ required : true
145+ - type : textarea
146+ id : deployment_steps
147+ attributes :
148+ label : Steps to deploy RabbitMQ cluster
149+ description : How would you explain how you deploy RabbitMQ to a new colleague?
150+ validations :
151+ required : true
152+ - type : textarea
153+ id : reproduction_steps
154+ attributes :
155+ label : Steps to reproduce the behavior in question
156+ description : What specific steps need to be performed in order to reproduce this behavior? Why?
157+ validations :
158+ required : true
159+ - type : textarea
160+ id : advanced_config
161+ attributes :
162+ label : advanced.config
163+ description : advanced.config contents (if applicable)
164+ value : |
165+ See https://www.rabbitmq.com/docs/configure#config-location to learn how to find advanced.config file location
166+ <details>
167+
168+ ```
169+ # PASTE advanced.config HERE, BETWEEN BACKTICKS
170+ ```
171+ </details>
172+ validations :
173+ required : false
174+ - type : textarea
175+ id : app_code
176+ attributes :
177+ label : Application code
178+ description : Relevant messaging-related parts of application code
179+ value : |
180+ <details>
181+
182+ ```python
183+ # PASTE CODE HERE, BETWEEN BACKTICKS
184+ ```
185+ </details>
186+ validations :
187+ required : false
188+ - type : textarea
189+ id : k8s_deployment
190+ attributes :
191+ label : Kubernetes deployment file
192+ description : Kubernetes deployment YAML that demonstrates how RabbitMQ is deployed (if applicable)
193+ value : |
194+ <details>
195+
196+ ```yaml
197+ # Relevant parts of K8S deployment that demonstrate how RabbitMQ is deployed
198+ # PASTE YAML HERE, BETWEEN BACKTICKS
199+ ```
200+ </details>
201+ validations :
202+ required : false
203+ - type : textarea
204+ id : question
205+ attributes :
206+ label : What problem are you trying to solve?
207+ description : and why?
208+ validations :
209+ required : true
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