App not opening/Chrome extension not working

[qosmark]

🐞 bug report

Chrome extension not working

✍️ Description

I click the chrome extension and see a message that I need to install Responsively, but it's already installed. ResponsivelyApp kind of opens, I can see that the finder is showing it (top left on Mac), but the actual app doesn't open.

If I just run the app without using the Chrome extension button, the app opens occasionally, maybe one out of every 10 attempts

🕵🏼‍♂️ Is this a regression?

This is my first time using it

🔬 Minimal Reproduction

Click the Chrome extension icon

🌍 Your Environment

Mac Catalina 10.15.7
Chrome 86.0.4240.198

🔥 Exception or Error or Screenshot

Clicking the extension icon

It looks open but there's no app

[open-collective-bot]

Hey @qosmark 👋,

Thank you for opening an issue. We will get back to you as soon as we can. Also, check out our Open Collective and consider contributing financially.

https://opencollective.com/responsively

PS.: We offer priority support for all financial contributors. Don't forget to add priority label once you start contributing 😄

[a22munir]

I'm having the same issue on my Mac as well

[grimissimo]

Hi there, I am having the same problem here.
latest chrome and firefox

Modellname: iMac
Modell-Identifizierung: iMac18,3
Prozessortyp: Quad-Core Intel Core i7
Prozessorgeschwindigkeit: 4,2 GHz
Anzahl der Prozessoren: 1
Gesamtanzahl der Kerne: 4
L2-Cache (pro Kern): 256 KB
L3-Cache: 8 MB
Hyper-Threading Technologie: Aktiviert
Speicher: 24 GB
Boot-ROM-Version: 429.100.7.0.0
SMC-Version (System): 2.41f2
can you help me?
Thanks and have a great day,
Arno

[SaphireVert]

Same issue on my Ubuntu 20.04 with the Firefox entension, not tested on Chrome

[charlesngeru]

Having the same issue on Firefox-Dev, Chromium and Edge browsers.

[laurent-simon]

Same issue for me. The browser extension does not work on any page.

On several tests, on the same web page, the result is not always the same :

• Sometimes it tells that the app is not installed
• Sometimes, the application is launched, but without the chosen URL. The default page is displayed !

In all cases, it takes a very long time, and it does not work.

System: KUbuntu 21.04
Browser: Firefox 94.0

[mete-ibm]

@jjavierdguezas Is anybody looking into this? Seems like the initial issue was opened 2 years ago and it still doesn't work. I just found out and was looking forward to give this a try...

[jjavierdguezas]

@jjavierdguezas Is anybody looking into this? Seems like the initial issue was opened 2 years ago and it still doesn't work. I just found out and was looking forward to give this a try...

Hi @mete-ibm, happy to assign this to you, thanks!

[Career200]

Here's my experience:
When the extension icon is clicked, it shows a "Make sure Responsively app is installed", and after that it opens the app in the background on the homepage