Cannot make call

[MinhQuanGRF]

I am getting an error when making a call. Could you tell me if I need to add new phone here:

@embbnux Could you help me?

[embbnux]

Hi @MinhQuanGRF Yes, you need to add phone in admin portal to make outbound call feature enabled for web phone.
https://support.ringcentral.com/article-v2/ringcentral-phone-softphone-outbound-calling-adding-digital-line.html?brand=RC_US&product=RingEX&language=en_US