This template provides a general terms of service agreement suitable for websites, web applications, and online services. Replace all
[PLACEHOLDER]text with your actual information. This template is not a substitute for legal advice.
Last Updated: [DATE]
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and [YOUR COMPANY NAME] ("we," "us," "our," or "Company"), governing your access to and use of [YOUR WEBSITE URL] and any related services, features, content, or applications (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
We may update these Terms from time to time. If we make material changes, we will notify you by [posting a notice on the Service / sending you an email / other method]. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.
To use the Service, you must:
- Be at least [13/16/18] years of age (or the age of majority in your jurisdiction, whichever is greater)
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the Service under applicable law
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Some features of the Service require you to create an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
You are responsible for all activity that occurs under your account, whether or not you authorized it. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Extended periods of inactivity
- Requests by law enforcement or government agencies
You may delete your account at any time by [contacting us at [CONTACT EMAIL] / using the account settings in the Service].
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party rights
- Engage in any illegal, fraudulent, deceptive, or harmful activity
- Upload, transmit, or distribute any viruses, malware, or other harmful code
- Attempt to gain unauthorized access to the Service, other accounts, or computer systems
- Interfere with or disrupt the integrity or performance of the Service
- Scrape, crawl, or use automated means to access the Service without our express written permission
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to send unsolicited commercial communications (spam)
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Collect or harvest personal information of other users without their consent
- Use the Service in any way that could damage, disable, overburden, or impair it
[If applicable:] The Service may include usage limits, such as:
- [Number] [API calls / requests / generations] per [day / month]
- [Storage limit] of data or content
- [Bandwidth limit]
Exceeding these limits may result in [throttling / temporary suspension / upgrade requirement].
[If you offer paid services:] Certain features of the Service require payment. Prices are displayed on our website at [PRICING PAGE URL] and are quoted in [USD / EUR / other currency].
We reserve the right to change our prices at any time. Price changes will not affect existing subscriptions until the next renewal period.
Payments are processed by [Stripe / PayPal / other payment processor]. By making a purchase, you agree to the payment processor's terms of service and privacy policy.
You represent and warrant that you are authorized to use the payment method you provide and that the information you supply is accurate and complete.
[If applicable:] Subscriptions automatically renew at the end of each billing period ([monthly / annually]) unless you cancel before the renewal date.
To cancel your subscription:
- [Go to your account settings and select "Cancel Subscription"]
- [Email us at [CONTACT EMAIL]]
- [Other cancellation method]
Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of that period.
[Choose one or customize:]
[Option A:] All sales are final. We do not offer refunds, except as required by applicable law.
[Option B:] We offer a [7/14/30]-day money-back guarantee. If you are not satisfied with the Service, contact us at [CONTACT EMAIL] within [7/14/30] days of your purchase for a full refund.
[Option C:] Refund requests are evaluated on a case-by-case basis. Contact us at [CONTACT EMAIL] to request a refund.
Prices listed [include / do not include] applicable taxes. You are responsible for all applicable taxes, duties, and levies associated with your use of the Service, except for taxes based on our net income.
The Service, including its original content, features, functionality, design, source code, trademarks, service marks, and logos, is and shall remain the exclusive property of [YOUR COMPANY NAME] and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you create, upload, or submit through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with operating and improving the Service.
You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your User Content does not infringe on the intellectual property rights of any third party
- Your User Content does not violate any applicable law
If you provide us with feedback, suggestions, or ideas regarding the Service, you acknowledge that we may use such feedback without obligation to you, and you hereby assign all rights in such feedback to us.
You are solely responsible for your User Content and the consequences of posting or publishing it. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any User Content.
We reserve the right, but are not obligated, to review, edit, or remove User Content that we determine, in our sole discretion, to be:
- In violation of these Terms
- Offensive, harmful, or objectionable
- In violation of any third party's rights
- Otherwise inappropriate
If you wish to remove your User Content from the Service, you may do so by [deleting it through the Service / contacting us at [CONTACT EMAIL]]. Note that removed content may persist in backups for a reasonable period before being permanently deleted.
The Service may contain links to third-party websites, services, or resources that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party services.
Your use of third-party services is at your own risk and subject to the terms and conditions of those services. We encourage you to read the terms and privacy policies of any third-party services you access through our Service.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, timely, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of any content available through the Service
- Warranties that defects will be corrected
- Warranties that the Service or the servers that make it available are free of viruses or other harmful components
Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [YOUR COMPANY NAME], ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, revenue, data, goodwill, or other intangible losses
- Any damages resulting from your access to or use of (or inability to access or use) the Service
- Any damages resulting from any unauthorized access to or alteration of your transmissions or data
- Any damages resulting from statements or conduct of any third party on the Service
- Any other matter relating to the Service
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) [USD $100].
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless [YOUR COMPANY NAME] and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any law or third-party rights
- Any dispute between you and another user of the Service
These Terms shall be governed by and construed in accordance with the laws of [STATE/COUNTRY], without regard to its conflict of law provisions.
Before filing any formal dispute, you agree to first attempt to resolve the issue informally by contacting us at [CONTACT EMAIL]. We will attempt to resolve the dispute informally within [30/60] days.
[Option A — Arbitration clause:] Any dispute arising from these Terms that cannot be resolved informally shall be resolved through binding arbitration administered by [ARBITRATION BODY, e.g., the American Arbitration Association] in accordance with its [Consumer / Commercial] Arbitration Rules. The arbitration shall be conducted in [CITY, STATE/COUNTRY].
You agree that any arbitration will be conducted on an individual basis and not as a class action, class arbitration, or representative action.
[Option B — Court jurisdiction:] Any dispute arising from these Terms that cannot be resolved informally shall be brought exclusively in the courts of [CITY, STATE/COUNTRY], and you consent to the personal jurisdiction and venue of such courts.
To the maximum extent permitted by applicable law, you agree to resolve disputes with us on an individual basis and waive any right to participate in a class action, class arbitration, or any other representative proceeding.
You may terminate your use of the Service at any time by deleting your account or ceasing to use the Service.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and User Content (subject to our data retention policies)
- All provisions of these Terms that by their nature should survive termination shall survive, including: intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and dispute resolution
These Terms, together with our [Privacy Policy]([YOUR PRIVACY POLICY URL]) and any other agreements referenced herein, constitute the entire agreement between you and us regarding the Service.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, government actions, internet disruptions, or pandemics.
We may provide notices to you via email to the address associated with your account, or through the Service. Notices to us should be sent to [CONTACT EMAIL].
If you have questions about these Terms of Service, please contact us:
[YOUR COMPANY NAME]
- Email: [CONTACT EMAIL]
- Address: [YOUR PHYSICAL ADDRESS]
- Website: [YOUR WEBSITE URL]
This template was created using PolicyForge — a free legal document generator. Generate a custom Terms of Service for your website or application, or generate a privacy policy to go with it.