SignInTroubleshooting

Sign In / Login Problems

Here are a couple of pointers why signing in to CoCalc does not work.

• Did you sign up using federated methods using your Google account, Facebook, Twitter, ...? If so, you need to try this method.
  • If this worked, make sure your account settings have an email address.
• Did you try to recover your password using the recover password dialog? This only works if you have set an email address at CoCalc.
• You made a typo with your email address upon signing up. Maybe a small change is all it needs to let you in? If so, please fix your address in your account settings!
• Maybe you used a different email address.

Report an issue

In case any of the above didn't work for you, please email us at [email protected]. Please include the following information:

• The email address you used to sign up (if used)
• The federated method to sign in (Google, Facebook, Twitter, ...)
• The first and last name you gave yourself in CoCalc
• When you last successfully accessed CoCalc