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Email not generating on Case creation and assignment through SOAP #8968

@charlesgroce

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@charlesgroce

Hi there,

SuiteCRM isn't generating an "assignment" email when cases are created and assigned through SOAP. When a case is manually created and assigned, it works swimmingly. An associated message from the log might be:

Undefined index: case_email_address_c in /var/www/suitecrm/service/core/SoapHelperWebService.php on line 533

Currently running Version 7.11.13.

Any recommendations?

Charles

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    Area: APIIssues & PRs related to all things regarding the APIPriority:ImportantIssues & PRs that are important; broken functions, errors - there are workaroundsSeverity: ModerateKey function failed, but no or little impactType: BugBugs within the core SuiteCRM codebase

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