| name | Ectocore freezing |
|---|---|
| about | Help to determine the issue behind the ectocore freezing |
| title | |
| labels | |
| assignees | schollz |
Normally, ectocore and zeptocore should not freeze.
If you are encountering a freeze, you might first try to upload this new firmware that disables overclocking.
If you still encounter a freeze, it would be helpful to know the following:
What SD card are you using? If you are using a custom SD card, please try using the stock SD card to see if the issue persists. If it does, please answer the following questions.
Were effects on or off during the freeze? Try turning off all effects (Break knob fully CCW) and see if the issue persists.
Are you using custom samples or the stock samples? Try using the stock samples and see if the issue persists.
Is it a particular sample that causes a freeze or any sample? If a particular sample, please provide the original sample if you can.
What was the BPM set to?
If, however, you want to return the device, I completely understand. Please reach out to the seller for a return.