Skip to content

Issues with downloads from Akamai servers #66

Description

@curthusting

I am running into some issues when I attempt to download videos from Akamai servers, and I was hoping to get some insight;

For example, for the following two urls, the first video downloads as expected, but the second video fails.

  1. Served via Varnish: https://cdn.jwplayer.com/videos/x3tmUfxs.mp4 -> Works
  2. Served via AmazonS3: https://cdn.jwplayer.com/videos/TYW5TJBi.mp4 -> Fails
    Downloads what appears to be a webpage, but the contents are;
<HTML><HEAD>
<TITLE>Access Denied</TITLE>
</HEAD><BODY>
<H1>Access Denied</H1>
</BODY>
</HTML>

I spoke with the engineers that manage the server setup and hosting for our content, here is what they had to say;

Their request to videos-a is being made with a cookie that wasn't set by anything and is an invalid signing cookie, so Akamai is rejecting their request. hdntl is an Akamai cookie. I have no idea what is setting it, nothing in that chain of requests/responses sets it so it must be something they are doing in their application.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions