Install reports are hitting an error in extraction, but in-app events successful

[proberts617]

Hello, we're having some issues with the Appsflyer integration. Around 6th June, just the installs report, and only installs (events is still running successfully), halved, and then stopped on the 16th June.

The extraction logs, but also the dialog in the settings tab, show it's related to dates and times that are being sent into Appsflyer's API (see attached screenshot).

It appears as if Appsflyer have recently changed their API policy too
https://support.appsflyer.com/hc/en-us/articles/207034366-API-Policy
but this is after our issues started.

If someone could please advise on what's causing this issue that would be great.

Thanks.

[rafazold]

Hi,
I'm also having an issue with the dates for the installs report. When pulling the reports (using stitch to bigquery connector) the events dates are from=2019-07-30&to=2019-08-05 while the install report have dates from=2019-05-26&to=2019-06-25, both date ranges should be the same being events the correct one.