Invalid ClientID issue with Stitch integration

[pvu-pecm]

Hi!

Received this error message on an integration with Stitch a few days ago. Tried re-entering the ClientID under Settings and it didn't work - any suggestions? Thanks!

[pvu-pecm]

Hey all!

Just wanted to check in again and see if anyone had any suggestions, thanks!

[erinkcochran87]

Hey there @pvu-pecm - just to clarify, did you follow these instructions for locating your client ID in Campaign Monitor?

I ask because Campaign Monitor's docs say this about the 102 error response in the screenshot:

And if you attempt to use an invalid ID for a resource, you’ll also receive a “401 Unauthorized” response. For example, if you specified a client ID of a client which doesn’t belong to you, you’d receive the following response:

Which leads me to think perhaps the value being entered into the Client ID field is incorrect in some way.

[pvu-pecm]

Hi Erin,

Thanks for the response! The client ID did not change at all, and I tried using both the client ID and API Key - both returned the same 102 error. Hope this helps, and appreciate any and all suggestions.

Cheers,
Philip