Data missing in owners and deals API

[tusharkgerg]

List of owners coming through stitch has missing data. Some owner ids which are visible in the hubspot platform, and through using the same api in postman, don't show in data synced through stitch.

The same is true for the deals API. There are one off deals that don't get extracted, but are visible in hubspot.

Any ideas or has anyone faced anything similar?

[kethan1122]

Hello @tusharkgerg, Thanks for reporting the issue.

Before we start looking into the issue, I need few more details.

• Can you please confirm if all the Owners are active users ? Stitch might ignore the users that are inactive based on your connection configuration

[tusharkgerg]

Hi @kethan1122 Yes they are active and have regular online activity

[kethan1122]

We have noticed that this issue was happening for most of the streams and fixed it in this #226.
Can u please verify if you still see the data is missing

[tusharkgerg]

@kethan1122 the data is still missing

[kethan1122]

Hi @tusharkgerg is it the same old data which is missing ? or Do you notice any new data that's been missing since April 26th ? Asking because the fix we did in PR #226 would only make sure that tap doesn't miss any new data but it doesn't bring back the data which was missed by earlier versions of tap.

[tusharkgerg]

The missing data is from hubspot owners, and deals - Both of which are freshly active.
The missing owners / deals are still missing. Does that answer your question?