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fix calls stream
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tap_zendesk/schemas/talk_calls.json

Lines changed: 8 additions & 7 deletions
Original file line numberDiff line numberDiff line change
@@ -14,7 +14,7 @@
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"description": "The id number of the group the call was last placed in before completion."
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},
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"call_recording_consent": {
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"type": ["string"],
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"type": ["string", "null"],
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"description": "Call recording consent value configured for the phone number",
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"enum": ["always", "opt_in", "opt_out", "never"]
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},
@@ -60,7 +60,8 @@
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},
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"direction": {
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"type": ["string"],
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"description": "Inbound or outbound. The agent or customer who initialized the call"
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"description": "Inbound or outbound. The agent or customer who initialized the call",
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"enum": ["inbound", "outbound"]
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},
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"duration": {
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"type": ["integer"],
@@ -106,7 +107,7 @@
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"description": "Minutes billed"
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},
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"not_recording_time": {
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"type": ["integer"],
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"type": ["integer", "null"],
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"description": "How long in seconds spent not recording on the call"
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},
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"outside_business_hours": {
@@ -130,7 +131,7 @@
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"description": "Talk phone number id"
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},
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"quality_issues": {
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"type": ["array"],
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"type": ["array", "null"],
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"description": "A summary of the call's quality issues related to the call provided to Zendesk from Twilio. Until the information is made available by Twilio, the array contains \"information_not_available\". If there are no issues, the array contains \"none\". Other possible values: one or more of \"silence\", \"high_jitter\", \"high_packet_loss\", \"high_pdd\", \"high_latency\"",
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"items": {
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"type": "string",
@@ -146,15 +147,15 @@
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}
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},
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"recording_control_interactions": {
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"type": ["integer"],
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"type": ["integer", "null"],
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"description": "The amount of times agents have paused or resumed a recording on the call."
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},
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"recording_time": {
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"type": ["integer"],
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"type": ["integer", "null"],
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"description": "How long in seconds spent recording on the call"
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},
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"talk_time": {
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"type": ["integer"],
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"type": ["integer", "null"],
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"description": "Sum of how long in seconds the customer was in conference with an agent(s). If a call is not accepted by an agent this will be 0"
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},
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"ticket_id": {

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