Configure region-specific request URLs at the channel level.

[shivamshishodia]

Hi Team,

We were exploring how we can parameterize request URLs from the Slack end before the request is transmitted to our services. As the feature is unavailable, can we please file an enhancement request? If yes, please let us know where we can file the request. The context is given below.

We are working on a product that enables our clients to interact with our services via Slack. Our services are deployed in several regions (a few examples are given below). We have the following ask.

We want to divert the request made by customers in a Slack channel to a specific region. We are looking for a feature where we can parameterize/configure request URLs (preferably at the channel level), this is because each customer tenancy is located in a specific region (examples given below).

For example:
If userOne is located in Johannesburg tenancy, we would want Slack to interact with https://app-server.af-johannesburg-1.oci.oraclecloud.com/slack/events (request URL)
If userTwo is located in Melbourne tenancy, we want Slack to interact with https://app-server.ap-melbourne-1.oci.oraclecloud.com/slack/events (request URL)

Sample Tenancies:
https://app-server.af-johannesburg-1.oci.oraclecloud.com/slack/events
https://app-server.ap-chuncheon-1.oci.oraclecloud.com/slack/events
https://app-server.ap-hyderabad-1.oci.oraclecloud.com/slack/events
https://app-server.ap-melbourne-1.oci.oraclecloud.com/slack/events
https://app-server.ap-mumbai-1.oci.oraclecloud.com/slack/events
https://app-server.ap-osaka-1.oci.oraclecloud.com/slack/events

We will keep adding further details on this thread.

Regards,
Shivam Shishodia