"Timeout while submitting to MSA server" This has been going on for a day. How do I fix it?

[ruichaomao]

2026-07-09 11:46:10,713 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:16,746 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:22,778 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:28,810 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:34,842 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:40,874 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:46,906 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:53,062 Timeout while submitting to MSA server. Retrying...
2026-07-09 11:46:59,094 Timeout while submitting to MSA server. Retrying...
SUBMIT: 0%| | 0/150 [elapsed: 2:38:41 remaining: ?]

[ruichaomao]

It’s working now. Not sure what changed.

[lelyveld]

I'm seeing this timeout too for the last ~24 h. I see that /queue is bouncing around with large numbers of jobs, but nobody's home on /ticket/msa ...

[milot-mirdita]

Should work again. It was a a DNS issue where nginx was not refreshing the upstream IP.