Error when updating Spyder-updater

[abnerchang01]

Description

What steps will reproduce the problem?

Just click update then below error message shows up

Traceback

Traceback (most recent call last):
  File "C:\ProgramData\spyder-6\envs\spyder-runtime\Lib\site-packages\spyder\plugins\updatemanager\workers.py", line 578, in start
    self._install_update()
  File "C:\ProgramData\spyder-6\envs\spyder-runtime\Lib\site-packages\spyder\plugins\updatemanager\workers.py", line 561, in _install_update
    proc.check_returncode()
  File "C:\ProgramData\spyder-6\envs\spyder-runtime\Lib\subprocess.py", line 502, in check_returncode
    raise CalledProcessError(self.returncode, self.args, self.stdout,
subprocess.CalledProcessError: Command 'C:/ProgramData/spyder-6\Scripts\conda.exe create --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --file C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\conda-updater-win-64.lock && C:/ProgramData/spyder-6\Scripts\conda.exe install --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --no-deps --force-reinstall C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\spyder-updater-0.2.0-py_0.conda' returned non-zero exit status 1.
Command 'C:/ProgramData/spyder-6\Scripts\conda.exe create --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --file C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\conda-updater-win-64.lock && C:/ProgramData/spyder-6\Scripts\conda.exe install --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --no-deps --force-reinstall C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\spyder-updater-0.2.0-py_0.conda' returned non-zero exit status 1.
Traceback (most recent call last):
  File "C:\ProgramData\spyder-6\envs\spyder-runtime\Lib\site-packages\spyder\plugins\updatemanager\workers.py", line 578, in start
    self._install_update()
  File "C:\ProgramData\spyder-6\envs\spyder-runtime\Lib\site-packages\spyder\plugins\updatemanager\workers.py", line 561, in _install_update
    proc.check_returncode()
  File "C:\ProgramData\spyder-6\envs\spyder-runtime\Lib\subprocess.py", line 502, in check_returncode
    raise CalledProcessError(self.returncode, self.args, self.stdout,
subprocess.CalledProcessError: Command 'C:/ProgramData/spyder-6\Scripts\conda.exe create --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --file C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\conda-updater-win-64.lock && C:/ProgramData/spyder-6\Scripts\conda.exe install --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --no-deps --force-reinstall C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\spyder-updater-0.2.0-py_0.conda' returned non-zero exit status 1.

Versions

• Spyder version: 6.1.0 (standalone)
• Python version: 3.12.11 64-bit
• Qt version: 5.15.15
• PyQt5 version: 5.15.11
• Operating System: Windows-11-10.0.26100-SP0

Dependencies

# Mandatory:
aiohttp >=3.11.2                                                  :  3.12.15 (OK)
asyncssh >=2.14.0,<3.0.0                                          :  2.21.1 (OK)
atomicwrites >=1.2.0                                              :  1.4.1 (OK)
bcrypt >=4.3.0                                                    :  5.0.0 (OK)
chardet >=2.0.0                                                   :  5.2.0 (OK)
cloudpickle >=0.5.0                                               :  3.1.1 (OK)
cookiecutter >=1.6.0                                              :  2.6.0 (OK)
diff_match_patch >=20181111                                       :  20241021 (OK)
github >=2.3.0                                                    :  2.8.1 (OK)
importlib_metadata >=4.6.0                                        :  8.7.0 (OK)
intervaltree >=3.0.2                                              :  3.1.0 (OK)
IPython >=8.15.0,<10.0.0,!=8.17.1,!=9.1.0,!=9.2.0,!=9.3.0,!=9.4.0 :  9.6.0 (OK)
ipython_pygments_lexers >=1.0                                     :  1.1.1 (OK)
jedi >=0.17.2,<0.20.0                                             :  0.19.2 (OK)
jellyfish >=0.7                                                   :  1.1.3 (OK)
jsonschema >=3.2.0                                                :  4.25.1 (OK)
keyring >=17.0.0                                                  :  25.6.0 (OK)
nbconvert >=4.0                                                   :  7.16.6 (OK)
numpydoc >=0.6.0                                                  :  1.9.0 (OK)
packaging >=20.0                                                  :  25.0 (OK)
parso >=0.7.0,<0.9.0                                              :  0.8.5 (OK)
pexpect >=4.4.0                                                   :  4.9.0 (OK)
pickleshare >=0.4                                                 :  0.7.5 (OK)
psutil >=5.3                                                      :  7.1.0 (OK)
pygments >=2.0                                                    :  2.19.2 (OK)
pylint >=3.1,<4                                                   :  3.3.8 (OK)
pylint_venv >=3.0.2                                               :  3.0.4 (OK)
pyls_spyder >=0.4.0                                               :  0.4.0 (OK)
pylsp >=1.13.0,<1.14.0                                            :  1.13.1 (OK)
pylsp_black >=2.0.0,<3.0.0                                        :  2.0.0 (OK)
pylsp_ruff >=2.3.0,<3.0.0                                         :  2.3.0 (OK)
pyuca >=1.2                                                       :  1.2 (OK)
qdarkstyle >=3.2.0,<3.3.0                                         :  3.2.3 (OK)
qstylizer >=0.2.2                                                 :  0.2.4 (OK)
qtawesome >=1.4.0,<1.5.0                                          :  1.4.0 (OK)
qtconsole >=5.7.0,<5.8.0                                          :  5.7.0 (OK)
qtpy >=2.4.0                                                      :  2.4.3 (OK)
rtree >=0.9.7                                                     :  1.4.1 (OK)
sphinx >=0.6.6                                                    :  8.2.3 (OK)
spyder_kernels >=3.1.0,<3.2.0                                     :  3.1.0 (OK)
superqt >=0.6.2,<1.0.0                                            :  0.7.6 (OK)
textdistance >=4.2.0                                              :  4.6.2 (OK)
three_merge >=0.1.1                                               :  0.1.1 (OK)
watchdog >=0.10.3                                                 :  6.0.0 (OK)
yarl >=1.9.4                                                      :  1.20.1 (OK)
zmq >=24.0.0                                                      :  27.1.0 (OK)

# Optional:
cython >=0.21                                                     :  3.1.4 (OK)
matplotlib >=3.0.0                                                :  3.10.6 (OK)
numpy >=1.7                                                       :  2.3.3 (OK)
pandas >=1.1.1                                                    :  2.3.3 (OK)
scipy >=0.17.0                                                    :  1.16.2 (OK)
sympy >=0.7.3                                                     :  1.14.0 (OK)

[ccordoba12]

Hey @abnerchang01, thanks for reporting. Please open a user terminal (i.e. cmd.exe but not with admin priviliges) and run there the following command:

C:/ProgramData/spyder-6\Scripts\conda.exe create --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --file C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\conda-updater-win-64.lock && C:/ProgramData/spyder-6\Scripts\conda.exe install --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --no-deps --force-reinstall C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\spyder-updater-0.2.0-py_0.conda

Then report back the output you see printed in the terminal.

That will help us to better understand why the updated is failing in your case.

[abnerchang01]

Hi, ccordoba12 :       Please see attached file for the screen dump by the command you listed below.       Let me know if you need more information.       Thanks for the help. BR, Abner          ccordoba12 left a comment (spyder-ide/spyder#25387)   Hey @abnerchang01, thanks for reporting. Please open a user terminal (i.e. cmd.exe but not with admin priviliges) and run there the following command:   C:/ProgramData/spyder-6\Scripts\conda.exe create --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --file C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\conda-updater-win-64.lock && C:/ProgramData/spyder-6\Scripts\conda.exe install --yes --prefix C:\ProgramData\spyder-6\envs\spyder-updater --no-deps --force-reinstall C:\Users\abner638\AppData\Local\Temp\spyder\updates\spyder-updater\0.2.0\spyder-updater-0.2.0-py_0.conda   Then report back the output you see printed in the terminal.   That will help us to better understand why the updated is failing in your case.   — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @github.com>

[ccordoba12]

Thanks for your help @abnerchang01! Unfortunately, you can't attach images to Github replies via email.

So, please drag and drop the image you mentioned directly to a comment here.

[ccordoba12]

@mrclary, this bug seems to affect people that installed Spyder globally on Windows (the same problem was reported on issues #25400 and #25398).

Could you check if you're able to reproduce it?