PROXY ERROR in logs: "ECONNRESET"

[jhmcgilljr]

Followed install directions without issue and got service running. Redirected my DNS using my local DNS server and this seems to work as expected. I am able to resolve and pull up the redirected locally hosted api site on my home assistant server using a browser (after bypassing certificate error). As I would expect it shows the token error since I did not authenticate or have any tokens in my query... But every few minutes (I assume whenever my ecoqube tries to send its data) I'm seeing the following error in the logs:

{"level":50,"time":1748103151637,"pid":21,"hostname":"22253e41-ecosense","message":"Proxy Error","error":{"code":"ECONNRESET"}}

Also I'm not seeing anything show up in Home Assistant for Ecosense or Ecoqube. What am I doing wrong? I had my ecoqube registered and connected to wifi already and was able to pull it up in the app. Is there some requirement to reset it to factory defaults or something before setting it up to connect to HA? I feel like either I'm missing something or there's a missing step or some state was assumed that I'm not starting from? Please help!

Thanks!

[starsoccer]

Can you set log level to trace and then post any logs?

[jhmcgilljr]

Does this help? I've masked my serial number but otherwise unchanged...

{"level":20,"time":1748303631344,"pid":22,"hostname":"22253e41-ecosense","message":"Publishing to MQTT","serial_number":"GEXXXXXXXXX","radon_level":62,"fw_version":"1.07.B"}
{"level":50,"time":1748303639365,"pid":22,"hostname":"22253e41-ecosense","message":"Proxy Error","error":{"code":"ECONNRESET"}}
{"level":50,"time":1748303661372,"pid":22,"hostname":"22253e41-ecosense","message":"Proxy Error","error":{"code":"ECONNRESET"}}
{"level":20,"time":1748304104130,"pid":22,"hostname":"22253e41-ecosense","message":"Proxying Request","headers":{"user-agent":"ESP32 HTTP Client/1.0","host":"api.cloud.ecosense.io","content-type":"application/json","content-length":"1190"},"method":"PUT","path":"/api/v1/radon","body":{"serial_number":"GEXXXXXXXXX","d_type":0,"p_time":42390,"d_status":2,"radon_level":58,"radon_dou":24,"d_debug":{"FW_MODE":0,"PUT_CNT":2643,"PUT_ERR":759,"PUT_STS":4,"PUT_T":10,"D_RE":1,"F_RE":0,"OTA_CHK":"0000","W_RECONN":0,"IP_L_CNT":32,"SEND_S_TS":2543226311,"SEND_E_TS":2543244884,"ERR_7004_LEN":0,"ERR_7004_1":0,"ERR_7004_2":588,"ERRORS":[{"cmd":"7004","sts":5,"ts":2515536255},{"cmd":"00ca","sts":9,"ts":2515553655},{"cmd":"7004","sts":5,"ts":2525184535},{"cmd":"00ca","sts":9,"ts":2525201655},{"cmd":"00ca","sts":9,"ts":2525218655},{"cmd":"7004","sts":5,"ts":2527334825},{"cmd":"00ca","sts":9,"ts":2527351655},{"cmd":"00ca","sts":9,"ts":2527368655},{"cmd":"7004","sts":5,"ts":2527802805},{"cmd":"00ca","sts":9,"ts":2527819655},{"cmd":"00ca","sts":9,"ts":2527836655},{"cmd":"7004","sts":5,"ts":2529412825},{"cmd":"00ca","sts":9,"ts":2529429655},{"cmd":"00ca","sts":9,"ts":2529446655},{"cmd":"7004","sts":5,"ts":2529917554},{"cmd":"00ca","sts":9,"ts":2529934655},{"cmd":"00ca","sts":9,"ts":2529951655},{"cmd":"7004","sts":5,"ts":2543201464},{"cmd":"7004","sts":5,"ts":2543222764},{"cmd":"7004","sts":5,"ts":2543244884}]},"c_factor":1.21,"fw_version":"1.07.B"},"url":"/api/v1/radon"}
{"level":20,"time":1748304104131,"pid":22,"hostname":"22253e41-ecosense","message":"Publishing to MQTT","serial_number":"GEXXXXXXXXX","radon_level":58,"fw_version":"1.07.B"}
{"level":50,"time":1748304134162,"pid":22,"hostname":"22253e41-ecosense","message":"Proxy Error","error":{"code":"ECONNRESET"}}
{"level":20,"time":1748311983376,"pid":22,"hostname":"22253e41-ecosense","message":"Proxying Request","headers":{"user-agent":"ESP32 HTTP Client/1.0","host":"api.cloud.ecosense.io","content-type":"application/json","content-length":"1190"},"method":"PUT","path":"/api/v1/radon","body":{"serial_number":"GEXXXXXXXXX","d_type":0,"p_time":42521,"d_status":2,"radon_level":76,"radon_dou":26,"d_debug":{"FW_MODE":0,"PUT_CNT":2646,"PUT_ERR":762,"PUT_STS":4,"PUT_T":10,"D_RE":1,"F_RE":0,"OTA_CHK":"0000","W_RECONN":0,"IP_L_CNT":33,"SEND_S_TS":2543738403,"SEND_E_TS":2543751655,"ERR_7004_LEN":0,"ERR_7004_1":0,"ERR_7004_2":589,"ERRORS":[{"cmd":"00ca","sts":9,"ts":2525201655},{"cmd":"00ca","sts":9,"ts":2525218655},{"cmd":"7004","sts":5,"ts":2527334825},{"cmd":"00ca","sts":9,"ts":2527351655},{"cmd":"00ca","sts":9,"ts":2527368655},{"cmd":"7004","sts":5,"ts":2527802805},{"cmd":"00ca","sts":9,"ts":2527819655},{"cmd":"00ca","sts":9,"ts":2527836655},{"cmd":"7004","sts":5,"ts":2529412825},{"cmd":"00ca","sts":9,"ts":2529429655},{"cmd":"00ca","sts":9,"ts":2529446655},{"cmd":"7004","sts":5,"ts":2529917554},{"cmd":"00ca","sts":9,"ts":2529934655},{"cmd":"00ca","sts":9,"ts":2529951655},{"cmd":"7004","sts":5,"ts":2543201464},{"cmd":"7004","sts":5,"ts":2543222764},{"cmd":"7004","sts":5,"ts":2543244884},{"cmd":"7004","sts":5,"ts":2543717564},{"cmd":"00ca","sts":9,"ts":2543734655},{"cmd":"00ca","sts":9,"ts":2543751655}]},"c_factor":1.21,"fw_version":"1.07.B"},"url":"/api/v1/radon"}
{"level":20,"time":1748311983378,"pid":22,"hostname":"22253e41-ecosense","message":"Publishing to MQTT","serial_number":"GEXXXXXXXXX","radon_level":76,"fw_version":"1.07.B"}
{"level":50,"time":1748312013408,"pid":22,"hostname":"22253e41-ecosense","message":"Proxy Error","error":{"code":"ECONNRESET"}}
{"level":20,"time":1748350463951,"pid":22,"hostname":"22253e41-ecosense","message":"Proxying Request","headers":{"user-agent":"ESP32 HTTP Client/1.0","host":"api.cloud.ecosense.io","content-type":"application/json","content-length":"1191"},"method":"PUT","path":"/api/v1/radon","body":{"serial_number":"GEXXXXXXXXX","d_type":0,"p_time":43162,"d_status":2,"radon_level":112,"radon_dou":30,"d_debug":{"FW_MODE":0,"PUT_CNT":2649,"PUT_ERR":765,"PUT_STS":4,"PUT_T":10,"D_RE":1,"F_RE":0,"OTA_CHK":"0000","W_RECONN":0,"IP_L_CNT":34,"SEND_S_TS":2551617185,"SEND_E_TS":2551630654,"ERR_7004_LEN":0,"ERR_7004_1":0,"ERR_7004_2":590,"ERRORS":[{"cmd":"00ca","sts":9,"ts":2527351655},{"cmd":"00ca","sts":9,"ts":2527368655},{"cmd":"7004","sts":5,"ts":2527802805},{"cmd":"00ca","sts":9,"ts":2527819655},{"cmd":"00ca","sts":9,"ts":2527836655},{"cmd":"7004","sts":5,"ts":2529412825},{"cmd":"00ca","sts":9,"ts":2529429655},{"cmd":"00ca","sts":9,"ts":2529446655},{"cmd":"7004","sts":5,"ts":2529917554},{"cmd":"00ca","sts":9,"ts":2529934655},{"cmd":"00ca","sts":9,"ts":2529951655},{"cmd":"7004","sts":5,"ts":2543201464},{"cmd":"7004","sts":5,"ts":2543222764},{"cmd":"7004","sts":5,"ts":2543244884},{"cmd":"7004","sts":5,"ts":2543717564},{"cmd":"00ca","sts":9,"ts":2543734655},{"cmd":"00ca","sts":9,"ts":2543751655},{"cmd":"7004","sts":5,"ts":2551596774},{"cmd":"00ca","sts":9,"ts":2551613654},{"cmd":"00ca","sts":9,"ts":2551630654}]},"c_factor":1.21,"fw_version":"1.07.B"},"url":"/api/v1/radon"}
{"level":20,"time":1748350463953,"pid":22,"hostname":"22253e41-ecosense","message":"Publishing to MQTT","serial_number":"GEXXXXXXXXX","radon_level":112,"fw_version":"1.07.B"}
{"level":50,"time":1748350493983,"pid":22,"hostname":"22253e41-ecosense","message":"Proxy Error","error":{"code":"ECONNRESET"}}

[starsoccer]

Thanks for the logs, so this helps a bit, it seems your device is making requests to /api/v1/radon which is actually different then my device which is using /api/v2/radon. Your firmware is also older which may be a part of it.

So my first thought it to check and see if you can get the device itself firmware updated, if that isnt an option we will need to try to debug this further. It seems like the v1 api is perhaps doing something different compared to V2 but I am not sure what exactly and the only way to really figure that out will be alot of trial/error and logging to see.

[jhmcgilljr]

I’ll disable the DNS entry and see if I can trigger a firmware update. Will let you know.

[MassMediocrity]

I'm having the same issue.

@starsoccer What is your firmware version? Mine is 1.09.A. I'm not finding any way to force update the firmware on these devices; it supposedly updates automatically, so I'm curious if yours is newer than mine somehow.

Otherwise, do you have any advice regarding how can I help address this?

[MassMediocrity]

@MassMediocrity Hi, you can't update the device by your own. Anyways, it's not needed to update it. Just verify to use the correct IP instead of 127.0.0.1 in the Ecosense Home-Assistant Plugin.

The IP address is correctly set, but thanks for the feedback!

edit: I was able to fix the issue. In my case, it was a problem with the MQTT credential. I created a new login in the MQTT addon dedicated to the Ecosense integration and used that, and now it is working. Now I just need to figure out how to apply the DNS redirect only to the EcoSense and how to display the Radon value in PCI/L.