Windows 11 Error Message

[metaad]

Hi Team,

We are receiving the below error message when we try to install the BowPad application at system level only in Windows 11 machine. The message appears during installation, but the process completes successfully. Kindly assist us with this.

[stefankueng]

the SYSTEM account has not the right to register windows packages. That's why the error message appears.
The reason BowPad registers a (sparse) package is to get an entry in the win11 explorer context menu.

No idea why the SYSTEM account on your system does not have the rights to register packages, usually it does.

[metaad]

Thanks for your reply.

We are currently performing the installation in a Windows 11 virtual machine. Could this environment be the reason the SYSTEM account is unable to register the package? But we are not getting this message in Windows 10 VMs.

[stefankueng]

windows 10 does not have the new explorer context menu like win11 does.

[metaad]

Thanks for the update. I tested the installation on three different Windows 11 machines, and I’m getting the same error message on all of them.

Could you please check and confirm if you’re also seeing this behavior on your end when installing BowPad at the system level?

[metaad]

Hi Stefan,

Just following up on my last message. Were you able to check if the same behavior occurs on your side?

Thanks!

[stefankueng]

no, it does not happen on my side. Neither on my home pc nor in basically every computer in the company I work for.