Clicking "Tigris Object Storage" from the Fly.io dashboard results in 500-error

[chrhansen]

Describe the issue

When I attempt to open the Tigris Object Storage from my Fly.io dashboard I get a 500 error. See screenshot (Github won't allow me to upload a video).

Reproduce Fly.io dashboard-error

1. Go to my dashboard (https://fly.io/dashboard/christian-hansen-338)
2. Click "Tigris Object Storage"

Expected Behavior

I see the Tigris object storage dashboard

Actual behavior

I see a 500 error screen at the URL https://fly.io/dashboard/christian-hansen-338/tigris

Additional info

This is issue has persisted since I signed up and started using Fly.io for my apps in 2nd half of 2025.

If I try to use the fly-cli to access my storage dashboard I see a similar issue:

Reproduce CLI-storage dashboard error

1. From my terminal I enter: $ fly storage dashboard poser-prod-0001
2. A browser tab opens and attempt to load the URL console.tigris.dev/flyio/signin?org_id=zw02mdqkgke51864

Expected Behavior

I see the Fly.io storage dashboard

Actual behavior

I see an error screen with the text "Looks like you don't have access to the Org or the Org doesn't exist.", see screenshot below.