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Suresh Ramakrishnaiah

| (LinkedIn: https://www.linkedin.com/in/sureshram/) | (GitHub: https://github.com/sureshram) | (X: https://x.com/sureshram)

EXECUTIVE SUMMARY

Engineering leader with a track record of building and scaling high-performing teams, launching 0→1 products, and delivering measurable business impact. Expertise in AI/ML systems, cloud infrastructure, and data platforms, with a strong focus on product strategy, execution, and operational excellence. Proven ability to align engineering with business goals, drive innovation, and scale systems and teams globally.

CORE STRENGTHS

  • Engineering Leadership & Team Building
  • AI/ML & Data Platforms
  • Cloud Architecture (AWS, GCP, Azure)
  • Product Strategy & 0→1 Execution
  • Cost Optimization / FinOps
  • Distributed Systems & Scalability
  • Operational Excellence & Observability
  • Cross-Functional Leadership

PROFESSIONAL EXPERIENCE

AI Product Builder

Pleasanton, CA | 2025–Present

  • Building agentic AI-driven “Software Factory” to automate system design, analysis, and development workflows
  • Developed pipelines to generate system design specs and technical architectures from code and product requirements
  • Built AI-driven UX design workflows for rapid SaaS prototyping https://github.com/sureshram/design-saas-app

VP of Engineering

Usage AI | 2023–2025

  • Rebuilt and led engineering for FinOps platform delivering deep cloud cost visibility
  • Architected large-scale data platform (Airflow, S3, ClickHouse, Elasticsearch, Postgres) handling TB-scale datasets
  • Delivered multi-cloud (AWS, Azure, GCP) cost optimization roadmap
  • Improved deployment velocity from days to hours via CI/CD automation
  • Implemented full observability stack (OpenTelemetry, Grafana, Prometheus, Datadog)
  • Achieved SOC2 compliance in 6 months
  • Established high-performance engineering culture with strong execution rigor

Principal Software Engineer

InLive (in.live) | 2022–2023

  • Architected analytics platform integrating BigQuery and Kafka for behavioral insights
  • Led analytics and reporting systems driving customer engagement and monetization
  • Delivered data-driven growth initiatives increasing ticket sales by 25%

VP of Engineering

Usage AI | 2021–2022

  • Built engineering team and launched cost optimization product from 0→1
  • Delivered up to 45% cloud savings per customer
  • Scaled customer base from 1 to 60 within 6 months by reducing onboarding time to minutes
  • Designed recommendation engine for infrastructure cost optimization

Principal Software Engineer

LivePerson | 2016–2020

  • Founding member of Botcentral (acquired by LivePerson)
  • Led development of large-scale conversational AI platform (150M+ messages/month, 500+ customers)
  • Built and led global team of 15 across engineering and product
  • Delivered multiple AI-driven products and analytics platforms
  • Achieved HITRUST and SOC2 compliance; scaled infrastructure 5× during peak demand

EARLY CAREER (PRE-2016)

Held progressive engineering leadership roles across fintech, analytics, and enterprise SaaS:

  • Engineering Manager, MetricStream — built distributed data pipelines; delivered cloud migration saving $200K annually
  • Lead / Senior Engineer, TradeHelm, Allant Group, Chicago Board of Trade — developed high-frequency trading systems and data platforms
  • Founding Engineer (via Quinnox) — contributed to early development of Fieldglass (acquired by SAP)

EDUCATION

B.E. in Computer Science
Bangalore University, India

PATENT & CERTIFICATIONS

  • Patent: Conversation Builder (US 10853568 B2)
  • Stanford Continuing Studies:
    • AI Product Management
    • Interpersonal Skills
    • Think on Your Feet (Improv)
    • Launch Startup
    • CTO Program fro Ex-ADP CTO