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documents/system-admin/administration/company/manage-shopify-shop.md

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---
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description: >-
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Efficiently manage your Shopify Connection with HotWax Order
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Management System.
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Efficiently manage your Shopify Connection with HotWax Order Management
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System.
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---
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# Manage Shopify integration
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# Manage Shopify Shop
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When you download the HotWax Commerce integration App from the Shopify App Store, it automatically creates a Shopify shop in HotWax OMS. This app acts as the link between OMS and Shopify, and you can adjust its settings on the `Find and View Shopify Connection` page in OMS. To manage your Shopify connections:
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1. Go to the `Find Shopify Connection` page and pick the specific Shopify Connection you want to handle. This will take you to the Shopify Connection page.
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On the `Find Shopify Connection` page, you can filter connections by their status and perform quick actions like:
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a. Copy credentials: Quickly copy the shared secret and access token to Shopify, only accessible to super users.
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b. Favorite: Mark a Shopify connection as a favorite for easy access when using other apps like Job Manager.
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a. Copy credentials: Quickly copy the shared secret and access token to Shopify, only accessible to super users.\
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b. Favorite: Mark a Shopify connection as a favorite for easy access when using other apps like Job Manager.\
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c. Deactivate Shop: Stop all communication with Shopify by deactivating the connection.
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### Shopify connection summary
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Clicking "Import Shopify shipping methods in HotWax" generates a list of all Shopify shipping methods, simplifying the selection process to create corresponding shipping methods in OMS.
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Imported shipping methods can then be mapped to the shipping methods set up in HotWax Commerce. Typically, shipping methods are associated with carriers, ensuring accurate functionality of the mappings. Therefore, each shipping method should be linked with its designated carrier. These associations can be changed or removed at any time as needed with the help of overflow menu.
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Imported shipping methods can then be mapped to the shipping methods set up in HotWax Commerce. Typically, shipping methods are associated with carriers, ensuring accurate functionality of the mappings. Therefore, each shipping method should be linked with its designated carrier. These associations can be changed or removed at any time as needed with the help of overflow menu.

documents/system-admin/administration/facilities/configure-fulfillment.md

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# Configure Online Fulfillment
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# Configure Online Fulfillmentchan
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Configuring the scope of participation of a facility in online fulfillment is made convenient through the `Sell inventory online` card on the facility details page and from the [facility home page](manage-existing-facilities.md). Retailers can manage whether a facility will participate in inventory computation for a channel from the `Sell inventory online` card.
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<figure><img src="../../.gitbook/assets/sell-inventory-online.png" alt="" width="375"><figcaption></figcaption></figure>
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<figure><img src="../../.gitbook/assets/sell-inventroy-online (1).png" alt="" width="349"><figcaption></figcaption></figure>
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## Configure Fulfillment Settings
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* **Generate Shipping Labels:** HotWax Commerce allows users to integrate with carrier partners so that, at the time of fulfillment via HotWax Commerce’s Fulfillment app, shipping labels can be automatically generated for the shipment process. If the toggle is turned `on`, the shipping label is automatically generated for the retailer's carrier partner. Retailers who opt not to integrate HotWax Commerce with their carrier partners or work with multiple carrier partners can turn the toggle `off` to manually choose the shipping carrier and enter tracking IDs in HotWax Commerce to generate shipping labels accordingly.
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* **Days to Ship:** `Days to ship` are the minimum number of days the facility will take to ship the order post brokering. Enter the number of days to ship and click on the `Update Days To Ship` button to save the configuration for the facility. This ensures that if the facility takes more days to ship than the SLA, the orders won't be brokered to that facility.
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<figure><img src="../../.gitbook/assets/fulfillment-option.png" alt="" width="326"><figcaption><p>Image: Configure Online Fulfillment</p></figcaption></figure>
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<figure><img src="../../.gitbook/assets/fulfillment-settings.png" alt="" width="349"><figcaption></figcaption></figure>
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## Configure Inventory Computation
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documents/system-admin/administration/facilities/manage-existing-facilities.md

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# Manage Existing Facilities
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# Manage Existing facilities
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After the creation of facilities, retailers need to utilize the `Facilities App` to manage facility information. This includes tasks such as renaming facilities, updating facilities' addresses, updating fulfillment settings, or updating external mappings.
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### Search Facilities
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Retailers can locate and manage specific facilities by clicking the `Facilities` button on the homepage.
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Retailers can locate and manage specific facilities by clicking the `Facilities` button on the homepage.\
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There are two ways to locate the facilities:
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1. While looking for a specific facility, you can search for the facility by facility name from the `Search facilities` search bar on the top left corner of the page.
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2. To manually narrow down the list of facilities, you can apply the `Product Store` and `Type` filters. These filters allow you to view facilities linked to a specific product store or facility type.
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For example, suppose a retailer has multiple product stores. In that case, the dropdown menu in the `product store` filter will display all the product stores from which you can select a specific product store to access the facilities associated with that particular store. Similarly, if you are seeking a specific type of facility, you can use the type filter to view all the facilities of any particular type.
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2. To manually narrow down the list of facilities, you can apply the `Product Store` and `Type` filters. These filters allow you to view facilities linked to a specific product store or facility type.\
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For example, suppose a retailer has multiple product stores. In that case, the dropdown menu in the `product store` filter will display all the product stores from which you can select a specific product store to access the facilities associated with that particular store. Similarly, if you are seeking a specific type of facility, you can use the type filter to view all the facilities of any particular type.
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{% embed url="https://youtu.be/v3AOhHhjZO4" %}
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Video: Locate Facilities
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{% endembed %}
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### Manage Configurations from the Facilities home page:
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- **Configure Fulfillment Capacity** :
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You have the option to set up the maximum order limit that can be allocated to the facility through the [Fulfillment Capacity](/documents/system-admin/administration/facilities/configure-fulfillment-capacity.md) chip.
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- **Configure Online Fulfillment** :
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You have the option to manage whether a facility will participate in inventory computation for a channel from the [Sell Online](/documents/system-admin/administration/facilities/configure-fulfillment.md) chip.
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* **Configure Fulfillment Capacity** :\
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You have the option to set up the maximum order limit that can be allocated to the facility through the [Fulfillment Capacity](configure-fulfillment-capacity.md) chip.
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* **Configure Online Fulfillment** :\
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You have the option to manage whether a facility will participate in inventory computation for a channel from the [Sell Online](configure-fulfillment.md) chip.
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{% embed url="https://youtu.be/6yBZgoIMyXg" %}
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Video: Configure Fulfillment
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Video: Configure Fulfillment
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{% endembed %}
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### Rename Facilities
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### Linking Facilities with External Systems
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Before configuring any settings, it's important to establish a connection between the facilities in HotWax Commerce and external systems such as e-commerce platforms, ERP systems, and third-party logistics providers. Each facility in HotWax Commerce is responsible for managing its inventory, while the Available To Promise (ATP) is also controlled by retailers via ERP integration. This setup ensures precise inventory visibility and reliable fulfillment across the entire system.
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Before configuring any settings, it's important to establish a connection between the facilities in HotWax Commerce and external systems such as e-commerce platforms, ERP systems, and third-party logistics providers. Each facility in HotWax Commerce is responsible for managing its inventory, while the Available To Promise (ATP) is also controlled by retailers via ERP integration. This setup ensures precise inventory visibility and reliable fulfillment across the entire system.\
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You can map the HotWax Commerce facilities with external systems using the following steps:
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1. **Access Facility Details:** You can click on the desired facility's name, which will redirect you to the facility details page, providing a comprehensive overview of the chosen facility.
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2. **External Mapping:** Scroll down to the `External Mappings` tab located at the bottom of the facility details page.
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3. **Map Facility to an External System:** Click on the `Map Facility to an External System` button to initiate the mapping process.
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4. **Choose External System:** In the menu that appears, choose the external system for which a mapping has to be created.
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5. **Fill in Required details:**
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* _For Shopify:_ Choose the appropriate Shopify store from the dropdown menu and add the location ID of the facility that can be obtained from the URL of that specific location in the Shopify admin panel.
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* _For Custom Mapping:_ You can create custom mapping by selecting the `Custom` option from the menu, adding the `Mapping ID`, `Mapping Name` (external system for which mapping needs to be done), and the Mapping Value (External ID of the facility).
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* _For Shopify:_ Choose the appropriate Shopify store from the dropdown menu and add the location ID of the facility that can be obtained from the URL of that specific location in the Shopify admin panel.
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* _For Custom Mapping:_ You can create custom mapping by selecting the `Custom` option from the menu, adding the `Mapping ID`, `Mapping Name` (external system for which mapping needs to be done), and the Mapping Value (External ID of the facility).
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<figure><img src="../../.gitbook/assets/Screenshot 2024-02-29 at 10.58.39 AM.png" alt=""><figcaption><p>Image: Location ID on Shopify</p></figcaption></figure>
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documents/system-admin/administration/users/add-picker.md

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description: >-
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Discover the process of creating pickers in HotWax Commerce through CSV import or the user management app.
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Discover the process of creating pickers in HotWax Commerce through CSV import
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or the user management app.
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HotWax Commerce allows retailers to select pickers to streamline the process of picking orders from the shelves. As orders continuously flow in, efficient delegation of the picking items to pickers is crucial for timely processing. This delegation ensures that orders are processed promptly and accurately, contributing to customer satisfaction and retention. Furthermore, the feature facilitates incentive-based performance evaluation for pickers, motivating them to handle orders efficiently.
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# Create Pickers
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HotWax Commerce allows retailers to select pickers to streamline the process of picking orders from the shelves. As orders continuously flow in, efficient delegation of the picking items to pickers is crucial for timely processing. This delegation ensures that orders are processed promptly and accurately, contributing to customer satisfaction and retention. Furthermore, the feature facilitates incentive-based performance evaluation for pickers, motivating them to handle orders efficiently.\
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Store managers can assign the picklist to picker to pick orders from the fulfillment app. The generated picklists can be printed or displayed in the picking app. Only the users with the picker role will be visible to store managers when assigning orders. Pickers can be created in two ways:
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**Adding Pickers in Bulk**
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**Following field need to be added in the CSV file:**
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| Field | Description |
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|-------------------|--------------------------------------|
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| external_party_id | ID of the external party |
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| employee_id | ID of the employee |
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| first_name | First name of the employee |
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| last_name | Last name of the employee |
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| facility_id | ID of the associated facility |
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| facility_associated | Name of the associated facility |
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| hiring_date | Date of hiring the employee |
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| status | 'A' for Active or 'T' for terminated|
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| termination_date | Date of termination, if applicable |
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| Field | Description |
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| -------------------- | ------------------------------------ |
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| external\_party\_id | ID of the external party |
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| employee\_id | ID of the employee |
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| first\_name | First name of the employee |
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| last\_name | Last name of the employee |
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| facility\_id | ID of the associated facility |
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| facility\_associated | Name of the associated facility |
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| hiring\_date | Date of hiring the employee |
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| status | 'A' for Active or 'T' for terminated |
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| termination\_date | Date of termination, if applicable |
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{% embed url="https://youtu.be/3ZBxeYHPyeg" %}
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{% hint style="warning" %} If a picker is not linked to the facility, the picker will not appear on the Assign Picker dialog box on the Fulfillment or BOPIS App. {% endhint %}
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{% hint style="warning" %}
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If a picker is not linked to the facility, the picker will not appear on the Assign Picker dialog box on the Fulfillment or BOPIS App.
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{% endhint %}
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{% embed url="https://youtu.be/6BW4Hxi08N0" %}
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Video: Adding Individual Pickers
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1.Go to the `Store Fulfillment` app within HotWax Commerce.
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2.Access the Orders tab within the store [`Fulfillment`](/documents/store-operations/fulfillment/README.md)
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2.Access the Orders tab within the store [`Fulfillment`](../../../store-operations/fulfillment/)
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3.Locate the order that need to be processed, or select orders in bulk.
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documents/system-admin/fulfillment/shipping-methods/shipping-box.md

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# Shipping Boxes
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# Create Shipping Boxes
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HotWax Commerce lets users define these boxes for accurate shipping calculations and label generation, ensuring alignment with retailer packaging standards.
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HotWax Commerce lets users define these boxes for accurate shipping calculations and label generation, ensuring alignment with retailer packaging standards.
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This guide outlines a step-by-step process for retailers to establish and manage boxes within HotWax Commerce.
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Note:
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Note:\
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## Creating Boxes
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{% embed url="https://youtu.be/dFkeW5U1F3I" %}
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Add SHipping Box to Carrier
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{% endembed %}
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{% endembed %}

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