Expected Behaviour
Login screen offers the ability to reset password via email.
https://certificates.theodi.org/users/password/new?locale=en
Entering a valid email (linked to an existing account) should result in an email with reset link being received near-immediately.
Current Behaviour
We have received reports that the emails arrive very, very late, so much so that by then the link is no longer valid.
I have reproduced the issue: have tried the "forgot my password" link 24 hours ago in production instance of certificates, and yet to receive email. Email does not appear to have been spam filtered, although that is one possibility.
It is possible that the issue was caused by a recent deploy, which included a bump in dependencies.
Expected Behaviour
Login screen offers the ability to reset password via email.
https://certificates.theodi.org/users/password/new?locale=en
Entering a valid email (linked to an existing account) should result in an email with reset link being received near-immediately.
Current Behaviour
We have received reports that the emails arrive very, very late, so much so that by then the link is no longer valid.
I have reproduced the issue: have tried the "forgot my password" link 24 hours ago in production instance of certificates, and yet to receive email. Email does not appear to have been spam filtered, although that is one possibility.
It is possible that the issue was caused by a recent deploy, which included a bump in dependencies.