The Ring account which you used to generate a refresh token does not have any associated locations. Please use an account that has access to at least one location.

[thecrazytech1]

I have logged into the correct account (its Shared, so I don't have ownership over the location/camera but have access to them) and I've specified the location (there is only one) but it still shows what the title is

Logs

| https://github.com/tsightler/ring-mqtt/discussions  |
-------------------------------------------------------
s6-rc: info: service legacy-cont-init successfully started
s6-rc: info: service legacy-services: starting
services-up: info: copying legacy longrun ring-mqtt (no readiness notification)
s6-rc: info: service legacy-services successfully started
-------------------------------------------------------
ring-mqtt.js version: 5.9.3
Node version v22.22.1
NPM version 10.9.4
git version 2.52.0
-------------------------------------------------------
Running ring-mqtt...
2026-05-17T22:39:17.053Z ring-mqtt Detected runmode: addon
2026-05-17T22:39:17.054Z ring-mqtt Configuration file: /data/options.json
2026-05-17T22:39:17.512Z ring-mqtt Reading latest data from state file: /data/ring-state.json
2026-05-17T22:39:17.521Z ring-mqtt Discovered MQTT Host: core-mosquitto
2026-05-17T22:39:17.521Z ring-mqtt Discovered MQTT Port: 1883
2026-05-17T22:39:17.521Z ring-mqtt Discovered MQTT User: addons
2026-05-17T22:39:17.521Z ring-mqtt Discovered MQTT password: <hidden>
2026-05-17T22:39:17.521Z ring-mqtt MQTT URL: mqtt://addons:********@core-mosquitto:1883
2026-05-17T22:39:17.545Z ring-mqtt Successfully started the ring-mqtt web UI
2026-05-17T22:39:17.560Z ring-mqtt Attempting connection to Ring API using saved refresh token...
2026-05-17T22:39:20.771Z ring-mqtt Successfully established connection to Ring API using saved token
2026-05-17T22:39:20.771Z ring-mqtt Received updated refresh token
2026-05-17T22:39:20.771Z ring-mqtt Saving updated refresh token to state file
2026-05-17T22:39:21.853Z ring-mqtt Successfully saved updated state file: /data/ring-state.json
2026-05-17T22:39:22.772Z ring-mqtt Attempting connection to MQTT broker...
2026-05-17T22:39:22.899Z ring-mqtt MQTT connection established, processing Ring locations...
2026-05-17T22:39:25.155Z ring-mqtt �[33mWARNING - Unhandled Promise Rejection�[39m
2026-05-17T22:39:25.156Z ring-mqtt �[33mThe Ring account which you used to generate a refresh token does not have any associated locations.  Please use an account that has access to at least one location.�[39m
2026-05-17T22:39:25.156Z ring-mqtt Error: The Ring account which you used to generate a refresh token does not have any associated locations.  Please use an account that has access to at least one location.
    at RingApi.fetchRawLocations (file:///app/ring-mqtt/node_modules/@tsightler/ring-client-api/lib/api.js:253:19)
    at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
    at async RingApi.fetchAndBuildLocations (file:///app/ring-mqtt/node_modules/@tsightler/ring-client-api/lib/api.js:263:30)
    at async RingMqtt.initRingData (file:///app/ring-mqtt/lib/ring.js:151:27)
    at async EventEmitter.<anonymous> (file:///app/ring-mqtt/lib/ring.js:52:21)
s6-rc: info: service legacy-services: stopping
2026-05-17T22:40:35.577Z ring-mqtt The ring-mqtt process is shutting down...
2026-05-17T22:40:37.580Z ring-mqtt Exit code: 0
s6-rc: info: service legacy-services successfully stopped
s6-rc: info: service legacy-cont-init: stopping
s6-rc: info: service legacy-cont-init successfully stopped
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: warning: service s6rc-oneshot-runner is marked as essential, not stopping it
s6-rc: info: service s6rc-oneshot-runner: starting
s6-rc: info: service s6rc-oneshot-runner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service fix-attrs successfully started
s6-rc: info: service legacy-cont-init: starting
cont-init: info: running /etc/cont-init.d/ring-mqtt.sh
-------------------------------------------------------
| Ring-MQTT with Video Streaming                      |
| Addon for Home Assistant                            |
|                                                     |
| For support questions please visit:                 |
| https://github.com/tsightler/ring-mqtt/discussions  |
-------------------------------------------------------
cont-init: info: /etc/cont-init.d/ring-mqtt.sh exited 0
s6-rc: info: service legacy-cont-init successfully started
s6-rc: info: service legacy-services: starting
services-up: info: copying legacy longrun ring-mqtt (no readiness notification)
s6-rc: info: service legacy-services successfully started
-------------------------------------------------------
ring-mqtt.js version: 5.9.3
Node version v22.22.1
NPM version 10.9.4
git version 2.52.0
-------------------------------------------------------
Running ring-mqtt...
2026-05-17T22:42:51.247Z ring-mqtt Detected runmode: addon
2026-05-17T22:42:51.248Z ring-mqtt Configuration file: /data/options.json
2026-05-17T22:42:51.711Z ring-mqtt �[33mState file /data/ring-state.json not found. No saved state data available.�[39m
2026-05-17T22:42:51.715Z ring-mqtt �[31mNo refresh token was found in state file, generate a token using the addon Web UI�[39m
2026-05-17T22:42:51.716Z ring-mqtt Successfully started the ring-mqtt web UI
2026-05-17T22:42:51.726Z ring-mqtt Discovered MQTT Host: core-mosquitto
2026-05-17T22:42:51.726Z ring-mqtt Discovered MQTT Port: 1883
2026-05-17T22:42:51.726Z ring-mqtt Discovered MQTT User: addons
2026-05-17T22:42:51.726Z ring-mqtt Discovered MQTT password: <hidden>
2026-05-17T22:42:51.726Z ring-mqtt MQTT URL: mqtt://addons:********@core-mosquitto:1883
2026-05-17T22:43:07.173Z ring-mqtt Username/Password was accepted, waiting for 2FA code to be entered.
2026-05-17T22:43:11.161Z ring-mqtt �[33mState file /data/ring-state.json not found. No saved state data available.�[39m
2026-05-17T22:43:11.203Z ring-mqtt Saving updated refresh token to state file
2026-05-17T22:43:11.204Z ring-mqtt Attempting connection to Ring API using generated refresh token...
2026-05-17T22:43:12.292Z ring-mqtt Successfully saved updated state file: /data/ring-state.json
2026-05-17T22:43:14.426Z ring-mqtt Successfully established connection to Ring API using generated token
2026-05-17T22:43:14.426Z ring-mqtt Received updated refresh token
2026-05-17T22:43:14.426Z ring-mqtt Saving updated refresh token to state file
2026-05-17T22:43:15.459Z ring-mqtt Successfully saved updated state file: /data/ring-state.json
2026-05-17T22:43:16.426Z ring-mqtt Attempting connection to MQTT broker...
2026-05-17T22:43:16.488Z ring-mqtt MQTT connection established, processing Ring locations...
2026-05-17T22:43:18.742Z ring-mqtt �[33mWARNING - Unhandled Promise Rejection�[39m
2026-05-17T22:43:18.742Z ring-mqtt �[33mThe Ring account which you used to generate a refresh token does not have any associated locations.  Please use an account that has access to at least one location.�[39m
2026-05-17T22:43:18.742Z ring-mqtt Error: The Ring account which you used to generate a refresh token does not have any associated locations.  Please use an account that has access to at least one location.
    at RingApi.fetchRawLocations (file:///app/ring-mqtt/node_modules/@tsightler/ring-client-api/lib/api.js:253:19)
    at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
    at async RingApi.fetchAndBuildLocations (file:///app/ring-mqtt/node_modules/@tsightler/ring-client-api/lib/api.js:263:30)
    at async RingMqtt.initRingData (file:///app/ring-mqtt/lib/ring.js:151:27)
    at async EventEmitter.<anonymous> (file:///app/ring-mqtt/lib/ring.js:52:21)

[thecrazytech1]

I have tried reinstalling, reauthenticating, etc

[tsightler]

Shared accounts are a bit tricky right now, Ring is changing a bunch of APIs and how they handle persmissions across shared locations. You can try dev branch and see if it changes behavior as it has some hacks that attempt to address the changes but, quite honestly, it's a bit of a work in progress as I don't have time to dig into updating ring-client-api with all the new endpoints right now.

[thecrazytech1]

Alright, I'll give that a try

and if I really need to I can just use the owner account (wanted to use a shared account so that it was separated a bit)