AI Port and snapshots

[andreashakanssson]

Describe the bug

Hi,
Running Protect 6.6.68 on UDM PRO
HA Core 2025.8.3
Before I installed my AI-Port I had no problems with snapshots.
Now I have my AI-Port connected to three G5 Pro cameras and they only randomly receive snapshot-images to HA.

To Reproduce

Install AI-Port and connect to three protect cameras

Additional context

No response

Version

Latest stable

Platform

Home Assistant OS

Code of Conduct

• I agree to follow this project's Code of Conduct.

No Duplicate

• I have checked existing issues to avoid duplicates.

[RaHehl]

error log is required

[andreashakanssson]

Hi, here comes the log from now.

Shows up like in the picture, but they randomly change, next minute it might be camera 2 & 3 showing.

home-assistant_unifiprotect_2025-11-21T11-17-46.769Z.log

[RaHehl]

@andreashakanssson Please open an issue with Ubiquiti about this. You can also mention there that I referred you to them. The public API is being used correctly; at the moment, this appears to be an internal issue in the AI port.