Reset

Factory Reset

WebTools Menu

The Factory Reset will return WebTools to the same condition it was in, the very first time you installed WebTools.

This can be useful if a plug-in has become lost to WebTools or if some unknown plug-in has failed to migrate or for many other issues.

You will need to migrate your previously installed plug-ins once again after using the Factory Reset button.

See the UAS (Unsupported App Store)

Manually

If WebTools is in a State, where it's completely off, you might have to reset it manually. To do that, you'll need to delete two directories, as well as one file, and then restart your Plex Media Server

• WebTools Cache directory
  • Locate the Plug-in Support > Caches Directory, and delete the directory named com.plexapp.plugins.WebTools
• Support Directory, by doing the following:
  • Locate the Plug-in Support > Caches Directory
  • Go one directory up
  • Go into the directory Plug-in Support > Data
  • Delete the Directory named com.plexapp.plugins.WebTools
• Channel Prefs
  • Locate the Plug-in Support > Caches Directory
  • Go one directory up
  • Go into the directory Plug-in Support > Preferences
  • Delete the File named com.plexapp.plugins.WebTools.xml

Reference image below shows the locations of the relevant folders/files above:

YUN = Your User Name

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