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This usually comes down to one of these:

  1. Website ID mismatch
    Double check the data-website-id in your script matches the one in your Umami dashboard.

  2. Domain mismatch
    In Umami settings, make sure the domain matches exactly (including subdomain).
    Example: www.example.com vs example.com

  3. Script blocked (ad blockers)
    Try opening your site in incognito with no extensions.
    Some blockers prevent requests to /api/collect.

  4. Reverse proxy / HTTPS issue
    If you’re using Nginx or similar, confirm requests to /api/collect are correctly forwarded.

You can verify quickly by opening DevTools → Network tab → filter for collect and see if requests are being sent.

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@AnkitKumarDelwal
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