diff --git a/Services/MailboxService.php b/Services/MailboxService.php index 06d2dc6..8275529 100644 --- a/Services/MailboxService.php +++ b/Services/MailboxService.php @@ -470,6 +470,11 @@ public function processMail($rawEmail) 'ticket' => $ticket->getId(), ], ]; + }else { + // if ticket is not empty but thread is empty by Niijimasama + $mailData['threadType'] = 'create'; + //$mailData['referenceIds'] = $mailData['messageId']; + $thread = $this->container->get('ticket.service')->createThread($ticket, $mailData); } if (in_array($mailData['messageId'], $referenceIds)) {