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+Failure of Success Criterion 1.4.13 Content on hover and focus when content cannot be dismissed without moving the pointer or the keyboard focus
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Failure of Success Criterion 1.4.13 Content on hover and focus when content cannot be dismissed without the pointer hover or the keyboard focus
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ID: F114
Technology: failures
Type: Failure
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When to Use
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Applies when the user, by hovering over parts of content or by focusing an element via the keyboard, causes popup content to appear that cannot dismissed without moving the focus.
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Description
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Content elements may respond to receiving keyboard focus or pointer hover by inserting additional popup content that may now cover other parts of content. For users, especially those that use strong page magnification, this addition of popup content without activation can be disorienting in different ways:
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the new popup content may cover content that the user may want to access
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The new popup content may not appear fully in the magnified viewport, necessitating a move of the viewport by panning, tabbing, or pointer focussing in order to access the popup content
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Since popup content on hover and focus can unexpectedly cover page content that users may want to access, it is important that there is an easy way to dismiss such popup content. The most common method is for that is to press the ESC key. Another possible method is activating the pointer at the current location.
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Examples
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Custom tooltip: When focussing an icon with a question mark that is placed after an input field, a popup window with an explanation of the expected input appears that covers a part of the form. Pressing the ESC key or activating the pointer at the same position fails to close the submenu.
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Sub-menu: When the mouse pointer is moved over the entry in a horizontal menubar, a submenu appears. Pressing the ESC key or activating the pointer at the same position fails to close the submenu.
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Sub-menu over decorative content or whitespace: When the mouse pointer is moved over the entry in a horizontal menubar, a submenu appears over a decorative image or whitespace. Across different viewport widths, the submenu does not cover information. This is not a failure.
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Tests
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Procedure
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Using the tab key, navigate through interactive content.
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If popup content appears that hides information, press the ESC key and check whether this closes the popup content
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Move the pointer over interactive elements.
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If popup content appears that hides information:
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press the ESC key and check whether this closes the popup content
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Activate the pointer device at the current pointer position
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Expected Results
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If popup content on keyboard focus does not disappear when pressing ESC or popup content on hover does not disappear when pressing ESC or activating the pointer at the same position then this failure
+ condition applies and content fails the success criterion.
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+Failure of Success Criterion 1.4.13 Content on hover and focus when the pointer cannot be moved over the new popup content without that content closing
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+
+
+
Failure of Success Criterion 1.4.13 Content on hover and focus when the pointer cannot be moved over the new popup content without that content closing
+
ID: F114
Technology: failures
Type: Failure
+
When to Use
+
Applies when the user, by hovering over parts of content causes popup content to appear and the pointer cannot be moved over that new popup content without it automatically closing.
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+
Description
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Content elements may respond to receiving keyboard focus or pointer hover by inserting additional popup content. For users, especially those that use strong page magnification, this new popup content may not be fully visible. It is therefore important that they can move the pointer over it to access it fully.
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In some cases, popup content is designed in a way where it automatically closes as soon as the pointer leaver the target area of the trigger that caused the content to appear on hover.
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Examples
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Custom tooltip: When focussing an icon with a question mark that is placed after an input field, a popup window with an explanation of the expected input appears next to the icon. Moving the pointer away form the icon and over the popup automatically closes the popup content.
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Sub-menu: When the mouse pointer is moved over the entry in a horizontal menubar, a submenu appears. Moving the pointer away from the main menu item toward the submenu closes this submenu.
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Tests
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Procedure
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Using the pointer, explore page content, especially menus and icons like help or information icons.
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If popup content appears, move the pointer over the popup content
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Expected Results
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If popup content disappears when moving the pointer over it then this failure condition applies and content fails the success criterion.