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Life is a series of negotiations. While the focus of this book is hostage negotiations, the author translates his observations and methods to help readers apply these techniques to everyday situations. After all, kidnappers are just businessmen trying to get the best price.
It all starts with the universally applicable premise that people want to be understood and accepted. It all starts with listening. Negotiation is nothing more than communication with results. Many people have an aversion to negotiating. You don't need to like it; you just need to understand that's how the world works.
To negotiate successfully, it is critical to prepare. The author offers a valuable <b>Negotiation One Sheet</b> to guide you through the preparation process.
Many of the techniques discussed in this book will require practice to master. A few communication perspectives to keep in mind:
~ Negotiation is not an act of battle; it's a process of discovery.
~ Empathy is a powerful mood enhancer.
~ As an emotion, anger is rarely productive.
~ There's nothing more irritating than being ignored.
~ The more you know about someone, the more power you have.
~ Your level of discomfort correlates directly to how quickly the other person pushes for "Yes."
Splitting the difference is like wearing one black and one brown shoe. <strong>Never Split the Difference: Negotiating As If Your Life Depended On It</strong> is one of the <strong><a href="https://beantownweb.blogspot.com/2017/01/best-business-books-2016.html" target="_blank">Best Business Books of 2016</a>.</strong>
Access Gene Babon's reviews of books on <strong>Business Leadership</strong> and <strong>Business Strategy</strong> at <strong><a href="https://www.pinterest.com/webapprentices/" target="_blank">Pinterest</a>.</strong>