[Woo POS] Play cha-ching sound after successful payment

[samiuelson]

Similar to iOS, in POS on Android we should play the cha-ching sound after successful payment – both cash and card payment.

[dangermattic]

🚫 Please add a type label (e.g. type: enhancement) and a feature label (e.g. feature: stats) to this issue.

[malinajirka]

I think it is questionable whether this belongs to a POS:

1. It might be quite annoying for merchants as well as customers.
2. With notifications enabled, they'll receive a notif which will make the sound even now.

I'd personally skip it completely or introduce it only when we have settings in which it could be turned off.

[samiuelson]

I think it is questionable whether this belongs to a POS:

1. It might be quite annoying for merchants as well as customers.
2. With notifications enabled, they'll receive a notif which will make the sound even now.

I'd personally skip it completely or introduce it only when we have settings in which it could be turned off.

Good point. In that case, however, I think it would be good to make the behavior consistent across platforms and disable the sound on iOS too. Wdut? cc @toupper, @souravdebnath1986

[AnirudhBhat]

It might be quite annoying for merchants as well as customers.

I'm curious to understand more about why you think it would be annoying. I understand that during peak hours, the sound could be repetitive. However, having a fixed sound can be a powerful confirmation for successful payments. As the sound clearly signals a completed payment, it reduces the need to visually confirm every transaction.

introduce it only when we have settings in which it could be turned off

I think we could provide this option as a part of POS settings.

[toupper]

I see good arguments for both keeping and removing it, I will defer the decision to @souravdebnath1986 but as you mentioned whatever the decision is we should implement it in both iOS and Android the same.

[joshheald]

Some people do love the cha-ching.

[souravdebnath1986]

With notifications enabled, they'll receive a notif which will make the sound even now.

Is that cha-ching in which case notification sound needs a change. Notification sounds could be annoying.

However, having a fixed sound can be a powerful confirmation for successful payments. As the sound clearly signals a completed payment, it reduces the need to visually confirm every transaction.

I 'm in support of the cha-ching sound for every successful payment. Agree with @AnirudhBhat's reasoning here. If the counter is busy, a cha-ching is a powerful confirmation of a successful payment to both the merchant and the shopper. If the sound of a successful payment doesn't come through it could either mean that the payment is still in processing or failed.

[malinajirka]

Is that cha-ching in which case notification sound needs a change. Notification sounds could be annoying.

@souravdebnath1986 Yes, it is, but that's one of the things which is often mentioned in reviews and merchants love it.

If the counter is busy, a cha-ching is a powerful confirmation of a successful payment to both the merchant and the shopper. If the sound of a successful payment doesn't come through it could either mean that the payment is still in processing or failed.

👍 Sounds good.