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Stats: Adding all visitors from SiteVisitStats can create inaccurate total visitor count #8173

@rachelmcr

Description

@rachelmcr

Describe the bug

Right now, we're computing a site's total visitor count in the SiteVisitStats model by adding together the visitor count for each of the intervals within a given period:

// MARK: Computed Properties
public var totalVisitors: Int {
return items?.map({ $0.visitors }).reduce(0, +) ?? 0
}
}

However, calculating the total visitors this way can be inaccurate. As outlined in this support doc:

  • A view is counted when a visitor loads or reloads a page.
  • A visitor is counted when we see a user or browser for the first time in a selected time frame.

In other words:

If I’m viewing my stats for today, I might see that I’ve had 3 visitors today. I might have 3 visitors every day for a week. However, my total visitors for a week won’t necessarily be a sum of the visitors I had for each day of that week (3 + 3 + 3 + 3 + 3 + 3 + 3 = 21 visitors). If I had 3 visitors every day, but they were the same 3 visitors, my total visitor count for the week should be 3 (instead of 21); this is the total we would get if we retrieved the total visitor count with the week granularity.

See also this internal discussion: pe5pgL-1eR-p2#comment-1286, pe5pgL-1p6-p2

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category: tracksRelated to analytics, including Tracks Events.feature: statsRelated to stats, including Top Performers.type: bugA confirmed bug.

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