Unable to reply and comment

[LesleyScoble]

Unable to reply and comment on my Jetpack app. Please advise and assist.
Many thanks,
Lesley Scoble

[dangermattic]

Thanks for reporting! 👍

[LesleyScoble]

Thank you. The problem has gone on for a while. I’ve troubleshooted by uninstalling the app and reinstalling, but the fault still persists.

[kean]

Hey Lesley, thanks for reporting the issue!

Unable to reply and comment on my Jetpack app.

I just wanted to clarify if there is no "reply" button, or are you seeing an error message after sending a reply?

There is a potentially related UX issue #22839 where for posts with closed comments, you can't see the "Reply" button, but there is no message in the app about the comments being closed.

[kean]

There is no reply in Notifications on iPad: