iPad: Search Function Freezing in Reader

[bizanimesh]

Actual behavior

The user reported that the search function in the Jetpack app Reader on iPad freezes when attempting to perform a search.

Steps to reproduce the behavior

Open Reader in the Jetpack app and try to search for something in the search box. The user shared the video, which can be found here.

• Ticket: 9141103-zd-a8c
• Slack: p1734004693242649-slack-C0180B5PRJ4

Other Info

The user's iPad info:

• iOS 25.4.2
• iPad 6th-gen (WiFi) (iPad7,5)
• iPadOS, 17.7.2

System Status Report Number:

• D125C27B-FB70-4E57-86A0-AE6F91A6A724

So far, we have tried these:

• Uninstall/reinstall the app
• Turning off all the features under the "Motion" option in the "Accessibility" setting of the iPad (screenshot)

[dangermattic]

Thanks for reporting! 👍

[kean]

Can't reproduce in the latest version; asking the reported to upgrade.

[bizanimesh]

Hey @kean - the user mentioned that the issue is there with the Jetpack app v25.5 as well. They shared the latest app logs with us, it can be found here.