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Daily Prompt appears duplicated for multiple days in the Jetpack app for a user #24474

@alinclamba

Description

@alinclamba

Description:

A user reported receiving the same Daily Prompt for several days in a row within the Jetpack app. THis appears to happen on the app only, when checking the prompts in WordPress.com, the issue is not occurring.

It showed up repeatedly with the same April 5, 2025 date, as seen in the screenshot they shared (attached below). In total, the same prompt appeared 9 times in a row, which seems unintended.

They later began receiving new prompts again, but the duplication caused confusion.

I’ve also asked the user for logs, and there were no obvious client-side errors during those days — but happy to share the logs directly if helpful (just ping me on Slack or check the linked Zendesk ticket below).

Image

Let me know if I can provide more context or help with testing.

→ Zendesk: 9624607-zd-a8c

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