diff --git a/docs/conf/berlin/2025/tickets.rst b/docs/conf/berlin/2025/tickets.rst
index 91be556c7..5b364c2dc 100644
--- a/docs/conf/berlin/2025/tickets.rst
+++ b/docs/conf/berlin/2025/tickets.rst
@@ -44,6 +44,8 @@ Refund Policy
 -------------
 
 Refunds are offered with a 10% processing fee, up to 2 weeks before the conference.
+This includes changing your in-person ticket to virtual, where we will refund the price difference,
+minus the processing fee.
 
 Virtual or in-person
 --------------------