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Merge pull request #5833 from LinukaAr/totp-org-config
Add org level configuration details for TOTP enrollment
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en/includes/guides/authentication/mfa/add-totp-login.md

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@@ -29,9 +29,33 @@ To use TOTP as a multi-factor authentication(MFA) option, application users need
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TOTP enrollment during the first login is enabled by default for all applications.
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Administrators of an organization can configure their business applications to disable TOTP enrollment during the login flow of the users.
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{{ product_name }} provides two ways to control this enrollment behavior:
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To disable TOTP enrollment during login:
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- **Organization-level configuration**: Define a default policy that applies across all applications in the organization.
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- **Application-level configuration**: Override the organization-level setting for specific applications using conditional authentication scripts.
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### Configure at organization level
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This configuration allows you to define a default policy for TOTP enrollment that applies to all applications in your organization. It applies to both root organizations and child organizations.
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To configure TOTP enrollment for all applications in your organization:
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1. On the {{ product_name }} Console, go to **Connections**.
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2. Click on **TOTP** and go to the **Settings** tab.
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3. Use the **Enable TOTP progressive enrollment** toggle to control the enrollment behavior:
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- **Enabled (default)**: Prompt users who haven't configured TOTP to enroll during login for all applications, unless overridden by [**Conditional Authentication**](#configure-at-application-level).
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- **Disabled**: {{product_name}} won't prompt users to enroll in TOTP during login for any application in the organization.
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![TOTP organization level configuration in {{ product_name }}]({{base_path}}/assets/img/guides/mfa/totp/totp-org-level-config.png){: style="display: block; margin: 0; border: 0.3px solid lightgrey;"}
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4. Click **Update** to save your changes.
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### Configure at application level
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To override the organization-level setting for a specific application:
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1. On the {{ product_name }} Console, [enable TOTP](#enable-totp-for-an-app) for a selected application.
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2. Turn on **Conditional Authentication** by switching the toggle.
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!!! note
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If the QR code is deleted from the authenticator app, there is no way to recover it from the application. In such a scenario, the user should re-enroll for TOTP through the <b>Multi Factor Authentication</b> option in the My Account portal.
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Learn more about [enrolling TOTP from My Account]({{base_path}}/guides/user-self-service/enable-totp/).
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Learn more about [enrolling TOTP from My Account]({{base_path}}/guides/user-self-service/enable-totp/).

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