Activate real trust, safety and administrator operations

[zaingulel]

Parent

Public-launch activation for #39, #42 and #44, and launch-readiness evidence for #51.

What to build

Operate the real completion, incident, support, administrator and suspension journeys with named authorised staff, approved privacy handling and genuine launch records.

Acceptance criteria

• Eligible real bookings complete at the correct Iraq-time boundary while cancelled and otherwise ineligible bookings remain excluded.
• Authorised staff can record real No-Shows and restricted incidents with the approved access, retention, escalation and audit controls.
• Named administrators can find genuine customer, owner, cottage, booking, refund, review and incident records without crossing tenant or document-privacy boundaries.
• Every privileged content, exception, suspension and reactivation action requires the correct reason, attribution and immutable audit evidence.
• Suspension immediately prevents the appropriate new activity, safely resolves pending requests and preserves confirmed commitments and historical evidence.
• Public support, complaints, incidents, Payment Disputes and reviews remain separate, correctly routed operational records.
• Representative production-like exercises prove access, escalation, unavailable-channel, safety and privacy failure paths against the exact release candidate.
• Production fails closed if staffing, access, privacy, retention, breach or support procedures are not approved and exercised.

Blocked by

• Complete bookings and record no-shows or incidents #39
• Search records and operate queues from a basic administrator dashboard #42
• Suspend or reactivate unsafe accounts and inventory without losing history #44
• Approve owner-document retention and privacy operations #114
• Establish launch support, complaints and incident operations #118