In continuous loop of crashes after update

[anasmcatarina]

Captchas

• I have read the instructions.
• I have searched existing issues and avoided creating duplicates.
• I am not filing an enhancement request.
• I have checked that this issue cannot be reproduced on Mozilla Firefox.
• I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

After every update, it tries to install a helper tool that does nothing but create a loop of crashes. The app never successfully opens again and every time I try to open it, the same happens.

What I do is uninstall and install it again from here but it's frustrating.

Version

1.11b

What platform are you seeing the problem on?

macOS - aarch64

What component is this issue related to?

Other

Relevant log output if applicable

[mauro-balades]

Could you please provide more information?

[anasmcatarina]

I don't really know any other important information other than I'm on macos sequoia 15.4 and that I use it as I would any other browser.

The only way to replicate the issue is to use the update button on "About Zen". There is a window outside of the browser that appears to restart it, then the helper tool asks to be installed and the browser never opens again. I try to and it asks for the helper installation which makes the loading rainbow wheel appear until it freezes and closes.