Issue with Zen browser after unexpected PC crash.

[Traumatiziran]

Captchas

• I have read the instructions.
• I have searched existing issues and avoided creating duplicates.
• I am not filing an enhancement request.
• I have checked that this issue cannot be reproduced on Mozilla Firefox.
• I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

Hello Zen Team,

Today I had a unexpected PC crash where I had Zen opened, after that the following error appears every time I start the browser.

"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I have a short screen recording as well as the sxstrace.txt log of it not sure what happened or if there is a fix?

Version

1.11.3b

What platform are you seeing the problem on?

Windows - x64

What component is this issue related to?

Other

Relevant log output if applicable

Begin Activation Context Generation.
Input Parameter:
	Flags = 0
	ProcessorArchitecture = AMD64
	CultureFallBacks = en-US;en
	ManifestPath = C:\Program Files\Zen Browser\zen.exe
	AssemblyDirectory = C:\Program Files\Zen Browser\
	Application Config File = 
-----------------
INFO: Parsing Manifest File C:\Program Files\Zen Browser\zen.exe.
	INFO: Manifest Definition Identity is Firefox,processorArchitecture="*",type="win32",version="1.0.0.0".
	INFO: Reference: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"
	INFO: Reference: mozglue,language="*",type="win32",version="1.0.0.0"
INFO: Resolving reference Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0".
	INFO: Resolving reference for ProcessorArchitecture AMD64.
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls\6.0.0.0_en-US_6595b64144ccf1df\Microsoft.Windows.Common-Controls.DLL.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls\6.0.0.0_en_6595b64144ccf1df\Microsoft.Windows.Common-Controls.DLL.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: Auto Servicing Policy redirected assembly version.
				INFO: Post policy assembly identity is Microsoft.Windows.Common-Controls,processorArchitecture="AMD64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.26100.3624".
			INFO: Begin assembly probing.
				INFO: Attempt to probe manifest at C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.26100.3624_none_3e086962e3345f24.manifest.
				INFO: Manifest found at C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.26100.3624_none_3e086962e3345f24.manifest.
			INFO: End assembly probing.
INFO: Resolving reference Microsoft.Windows.Common-Controls.mui,language="*",processorArchitecture="AMD64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.26100.3624".
	INFO: Resolving reference for ProcessorArchitecture AMD64.
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls.mui\6.0.26100.3624_en-US_6595b64144ccf1df\Microsoft.Windows.Common-Controls.mui.DLL.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls.mui\6.0.26100.3624_en_6595b64144ccf1df\Microsoft.Windows.Common-Controls.mui.DLL.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
INFO: Resolving reference mozglue,language="*",type="win32",version="1.0.0.0".
	INFO: Resolving reference for ProcessorArchitecture mozglue,language="*",type="win32",version="1.0.0.0".
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue.DLL.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue.MANIFEST.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue\mozglue.DLL.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue\mozglue.MANIFEST.
				INFO: Did not find manifest for culture Neutral.
			INFO: End assembly probing.
	ERROR: Cannot resolve reference mozglue,language="*",type="win32",version="1.0.0.0".
ERROR: Activation Context generation failed.
End Activation Context Generation.

=================
Begin Activation Context Generation.
Input Parameter:
	Flags = 0
	ProcessorArchitecture = AMD64
	CultureFallBacks = en-US;en
	ManifestPath = C:\Program Files\Zen Browser\zen.exe
	AssemblyDirectory = C:\Program Files\Zen Browser\
	Application Config File = 
-----------------
INFO: Parsing Manifest File C:\Program Files\Zen Browser\zen.exe.
	INFO: Manifest Definition Identity is Firefox,processorArchitecture="*",type="win32",version="1.0.0.0".
	INFO: Reference: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"
	INFO: Reference: mozglue,language="*",type="win32",version="1.0.0.0"
INFO: Resolving reference Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0".
	INFO: Resolving reference for ProcessorArchitecture AMD64.
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls\6.0.0.0_en-US_6595b64144ccf1df\Microsoft.Windows.Common-Controls.DLL.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls\6.0.0.0_en_6595b64144ccf1df\Microsoft.Windows.Common-Controls.DLL.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: Auto Servicing Policy redirected assembly version.
				INFO: Post policy assembly identity is Microsoft.Windows.Common-Controls,processorArchitecture="AMD64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.26100.3624".
			INFO: Begin assembly probing.
				INFO: Attempt to probe manifest at C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.26100.3624_none_3e086962e3345f24.manifest.
				INFO: Manifest found at C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.26100.3624_none_3e086962e3345f24.manifest.
			INFO: End assembly probing.
INFO: Resolving reference Microsoft.Windows.Common-Controls.mui,language="*",processorArchitecture="AMD64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.26100.3624".
	INFO: Resolving reference for ProcessorArchitecture AMD64.
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls.mui\6.0.26100.3624_en-US_6595b64144ccf1df\Microsoft.Windows.Common-Controls.mui.DLL.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls.mui\6.0.26100.3624_en_6595b64144ccf1df\Microsoft.Windows.Common-Controls.mui.DLL.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
INFO: Resolving reference mozglue,language="*",type="win32",version="1.0.0.0".
	INFO: Resolving reference for ProcessorArchitecture mozglue,language="*",type="win32",version="1.0.0.0".
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue.DLL.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue.MANIFEST.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue\mozglue.DLL.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue\mozglue.MANIFEST.
				INFO: Did not find manifest for culture Neutral.
			INFO: End assembly probing.
	ERROR: Cannot resolve reference mozglue,language="*",type="win32",version="1.0.0.0".
ERROR: Activation Context generation failed.
End Activation Context Generation.

=================
Begin Activation Context Generation.
Input Parameter:
	Flags = 0
	ProcessorArchitecture = AMD64
	CultureFallBacks = en-US;en
	ManifestPath = C:\Program Files\Zen Browser\zen.exe
	AssemblyDirectory = C:\Program Files\Zen Browser\
	Application Config File = 
-----------------
INFO: Parsing Manifest File C:\Program Files\Zen Browser\zen.exe.
	INFO: Manifest Definition Identity is Firefox,processorArchitecture="*",type="win32",version="1.0.0.0".
	INFO: Reference: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"
	INFO: Reference: mozglue,language="*",type="win32",version="1.0.0.0"
INFO: Resolving reference Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0".
	INFO: Resolving reference for ProcessorArchitecture AMD64.
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls\6.0.0.0_en-US_6595b64144ccf1df\Microsoft.Windows.Common-Controls.DLL.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls\6.0.0.0_en_6595b64144ccf1df\Microsoft.Windows.Common-Controls.DLL.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: Auto Servicing Policy redirected assembly version.
				INFO: Post policy assembly identity is Microsoft.Windows.Common-Controls,processorArchitecture="AMD64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.26100.3624".
			INFO: Begin assembly probing.
				INFO: Attempt to probe manifest at C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.26100.3624_none_3e086962e3345f24.manifest.
				INFO: Manifest found at C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.26100.3624_none_3e086962e3345f24.manifest.
			INFO: End assembly probing.
INFO: Resolving reference Microsoft.Windows.Common-Controls.mui,language="*",processorArchitecture="AMD64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.26100.3624".
	INFO: Resolving reference for ProcessorArchitecture AMD64.
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls.mui\6.0.26100.3624_en-US_6595b64144ccf1df\Microsoft.Windows.Common-Controls.mui.DLL.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls.mui\6.0.26100.3624_en_6595b64144ccf1df\Microsoft.Windows.Common-Controls.mui.DLL.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
INFO: Resolving reference mozglue,language="*",type="win32",version="1.0.0.0".
	INFO: Resolving reference for ProcessorArchitecture mozglue,language="*",type="win32",version="1.0.0.0".
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue.DLL.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue.MANIFEST.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue\mozglue.DLL.
				INFO: Attempt to probe manifest at C:\Program Files\Zen Browser\mozglue\mozglue.MANIFEST.
				INFO: Did not find manifest for culture Neutral.
			INFO: End assembly probing.
	ERROR: Cannot resolve reference mozglue,language="*",type="win32",version="1.0.0.0".
ERROR: Activation Context generation failed.
End Activation Context Generation.

[sporocyst]

Have you tried to reinstal the app?

[Traumatiziran]

@sporocyst I have tried uninstalling it and got the following error:

"Running the application's uninstaller failed! Possible invalid uninstall command!"